Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient management of local deliveries. It's praised for its user-friendly interface, reliability during high order volumes, and seamless integration with Shopify. Key features include smart routing, real-time monitoring, and customizable routes. Merchants value its ability to handle large geographical areas, both local and nationwide deliveries, and complex delivery setups. The app's real-time updates, detailed delivery information, and automated notifications enhance customer satisfaction and save administrative time. Its responsive customer service, reasonable pricing, and scalability make it suitable for both small and growing businesses.

February 21, 2024

Love the app. It does everything we need for a great price. However, you really NEED to offer an API. Every company doing delivery has to put a label on the item being delivered to ensure it goes to the right destination. If orders could be added, routes generated, and the route info pulled into the labeling app via API we could print the labels and packing slips grouped by the delivery driver. This would save us HOURS spent sorting things by route. The bigger we get, the more orders we have, and the longer it takes to do this. Sooner or later it's going to start interfering with our deadlines and we will have to find a different solution.

Mimi's Macros
United States
Almost 2 years using the app
Roundtrip replied February 23, 2024

Thank you for kind review and your feedback. Someone on our team will reach out to help with this request. In general, we provide integrated packing slips, as well as data export for route and stop data, along with integrations with order printing apps to help you with streamlining this process. Beyond that, for many tasks our integrations with Shopify means you can usually use the Shopify API itself but we'll be in touch to understand your needs better to see how we can help and to make sure we incorporate your feedback to serve you better.

Edited September 2, 2020

This app is great! There are a few extra features that could be added on the Routes page:
1. ETA's for each delivery
2. Service Time for each delivery that can be automatically applied or manually adjusted as well.
3. Ability to reorder deliveries manually.
4 Calculate total route time including service time for each delivery to assist dispatch in managing drivers daily hours.
5. Need ability to route more then 20 addresses.

Other then that app is great. Hope they add these features!

Wilderness Ranch
4 months using the app
Roundtrip replied September 11, 2020

Hi Wilderness Ranch,

Thanks for much for the kind review and the great suggestions.

I'm happy to say that EasyRoutes now addresses all of your feedback and suggestions. Please try them out and let us know what you think!