EasyRoutes Local Delivery , 120 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
    114
  • 2% of ratings are 4 stars
    2
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 2% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient management of local deliveries. It's praised for its user-friendly interface, reliability during high order volumes, and seamless integration with Shopify. Key features include smart routing, real-time monitoring, and customizable routes. Merchants value its ability to handle large geographical areas, both local and nationwide deliveries, and complex delivery setups. The app's real-time updates, detailed delivery information, and automated notifications enhance customer satisfaction and save administrative time. Its responsive customer service, reasonable pricing, and scalability make it suitable for both small and growing businesses.

December 26, 2021

I wish they could make this app like shipday.com it has a really annoying dashboard that I don't like. I hope the team looks at shipday and makes their app look better with branding for customers and us. I like how this has tracking built into Shopify tho so cosutumers can check right from their account page, shipday doesn't. That's the only reason why I downloaded this app.

Harford Road Liquors
United States
27 minutes using the app
Roundtrip replied December 28, 2021

Thank you for taking the time to leave a review. We love getting constructive feedback from our users and regularly incorporate their feedback and suggestions into our monthly app updates. You mentioned you don’t like our dashboard. We’ll look into how we can improve it further; thanks! We understand our app may have a different user interface than what you may be used to using — our customers like how we are fully integrated with Shopify and how if you know how to use Shopify, it’s easy to know how to use EasyRoutes.

You also mentioned we lack branding features. Did you see the options to add logos to packing slips or customer tracking links in the settings? We’ve tried hard to provide branding and customization options for all the customer-facing aspects of our app.

I’m sorry if we missed the mark for you. A 2-star review feels very unfair considering we are just a different product than what you are looking for; it appears you installed and almost immediately uninstalled our app when you realized this as well. That is why we provide helpful videos, clear documentation of how we help Shopify merchants, and a generous free trial and a free plan to help make it easy for you to evaluate EasyRoutes to see if it is right for your business first.

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