EasyRoutes Local Delivery
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Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a major time-saver for local delivery, automating route planning and syncing orders directly with Shopify. They highlight powerful, flexible routing (delivery windows, capacities, multiple drivers), intuitive driver apps, and strong customer notifications with live tracking and photo proof that greatly reduce support inquiries. Many note reliable performance at high volumes, frequent feature improvements, and fast, receptive support, calling it essential to their operations.
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Wish things dynamically assigned and each driver wasn't so expensive, we don't do many deliveries.
Thanks for your review and for being a customer for almost two years. Dynamic driver assignment is supported in EasyRoutes, and we also offer lower-cost plans that may be a better fit for businesses with lower delivery volumes. We’ll reach out directly to discuss your setup and make sure you’re on the plan that best matches your needs. Thanks again for your feedback.
App Crashed No IP address connection, adjusted review. Issue resolved but only after negative review. No way to contact support directly and that is really the major issue. Can understand an issue with servers but never with service.
Thanks for updating your review and giving EasyRoutes another try. With domain or DNS issues it can feel like a bit of a chicken-and-egg — you likely couldn’t access our help portal either, which I understand was frustrating. For future reference, you can always reach us directly at support@roundtrip.ai, and we’ll be here to help quickly. Glad the issue was resolved and that you’re back with us.
-Boris
