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Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient delivery management features. It's praised for its seamless Shopify integration, automatic route generation, real-time tracking, and customer notifications. Merchants appreciate the customizable routes, user-friendly interface, and exceptional customer support. The app is reliable even during high order volumes and is scalable for all business sizes. Merchants report significant time savings and improved customer satisfaction due to automatic delivery status updates. The app is continuously improved based on merchant feedback.

September 8, 2023

ca a l'air une super application mais rien en Français ni même la possibilité de faire une traduction ce qui et ennuyant avec une application international

MZ création
Canada
12 minutes using the app
Roundtrip replied September 11, 2023

Salut MZ création, thank you for leaving a review!

Currently EasyRoutes is only listed in English at the moment (sorry if that wasn’t clear!), but supporting more languages is on our future product road map.

I do want to share a few notes that would be helpful:

- you can make all of your customer facing interactions (our notifications, packing slips and tracking pages) work in your language (you can enter in your translations in the EasyRoutes settings)
- your Shopify data will be shown in your language (for example, notes in the order or instructions provided by your customers, or your staff)
- our driver app while in English is relatively simple to use, and the directions launches into Google Maps or Waze -- which your driver can use in their native language.

I understand this may not meet your requirements at the moment but we would love to support you better at some point in our future as well.

Best regards,
The EasyRoutes Team