
EasyRoutes Local Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its efficiency in route planning and operational cost savings. It enhances customer satisfaction with accurate delivery windows and real-time tracking, reducing customer inquiries. Features include customization options, automatic order fulfillment, and a user-friendly interface. The app maintains reliability under high demand, supported by a responsive team that actively incorporates user feedback to improve functionality.
Refine
-
By rating
After testing many options this App is the one we choose and successfully use for our business.
The app is very customizable and we created a workflow that works very well for our specific needs from both the customer experience as well as the scheduling and driver perspective. A coupe examples:
-with Bulky items and limited room on the truck we can limit the allowed items per route to not over schedule the routes.
- adding orders, custom stops, and re optimizing the routes is no problem allowing us to have the order cutoff point very close to the delivery date.
- the notification system is granular enough so that we can communicate very precise what the customer can expect. The day of delivery gets communicates pretty much right after the order comes in and gets added to a route. The delivery time window for that day gets communicated a day before once the order cutoff happened and we wont add any more orders.
- that means in most cases we can hit the 30min delivery time window reliably allowing customers to be home without wasting a full day.
- the tracking site provides the safety that customers have the latest up to date information.
Our current setup reduced our time spend on route planing significantly and more important reduced the amount of customer inquiries about deliveries to almost zero.
On top the team is very responsive and open for feedback from the field to improve the app.
Definitely the best app out there in our opinion, recommend you give it a try!
This app did everything I needed for my local deliveries- and at a reasonable price.
Robust and intuitive routing app. Would be even better if it can direct to apple maps in carplay (not just google maps).
Great app with lots of great features that our business relies upon every week. We recently had an issue with Shopify where they removed our API connections and the team at Easy Routes helped us to get back up and running. It was at this time that we realised how much we relied on Easy Routes for our local deliveries.
I’ve tried over 10 different delivery apps in the past 8 years, and Easy Routes is by far the best of them all—easy to use, intuitive, and with a fabulous interface. The app includes features I had been wishing to see in a delivery app for years. I immediately switched from the app I had been using for the past 4 years, and the benefits were immediate. Plus, their support service is incredible
Awesome app, complete solution, awesome support. Anything not perfect is due to Shopify Local Delivery limitations - the rest EasyRoutes will handle for you. 5 stars.
We've tried every routing app out there with no success. There are so many steps and variables for setting up the entire delivery/routing process that it made it impossible to find one that works. We had given up for months and were doing it all manually instead.
EasyRoutes has thought of every minor detail perfectly. It saves us over 4 hours per week on delivery planning, their AI is perfect at configuring optimal routes, and our drivers finish their routes over 50% faster. I've never been so happy with a software tool, it solved a HUGE pain point for us. And the support and onboarding has been top class as well.
EasyRoute is a pivot part of our business. They continue to innovate and develop the product using real customer feedback. Excited to continue to see the product expand.
We've been using this software for 3-4 months and are loving it! EasyRoutes is feature-filled without feeling too complicated, and provides day-to-day optimization and reliability to our home delivery program. The app is updated frequently with new features, and the team has been friendly and responsive to all of our inquiries. Many thanks!
EasyRoutes has significantly helped our business. Customers are well-informed throughout every step of the delivery process, resulting in increased satisfaction and fewer support inquiries. Highly recommend!