Year Make Model ‑ EasySearch

Year Make Model ‑ EasySearch

Reviews (143)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search capabilities and customer navigation on Shopify stores, noting its effectiveness for both automotive and non-automotive products. It offers robust customization options, including the ability to save vehicle details to user accounts and support for bulk uploads, making it ideal for stores with large inventories. The support team is frequently praised for their responsiveness and professionalism, significantly contributing to merchant satisfaction.

July 27, 2024

This app has never worked correctly. We have tried customer support and no one seems to know what’s wrong with it. Year make model will show 15 different vehicles and products that are not related to your search. We really wanted this to work. But they blame Shopify instead of fixing the issues.

Platinum High Performance Solutions, LLC.
United States
9 months using the app
NexusMedia replied July 30, 2024

Hi,

Thank you for your feedback. We're sorry to hear EasySearch didn't meet your expectations. We've never intended to blame Shopify for any issues - our references to Shopify were only about their payment system and how to cancel the subscription by removing the app.

The app is designed to work based on the configured database, linking search criteria to results. So, if you experience discrepancies between in-app and native Shopify search results, this typically indicates incomplete product assignments to search criteria.

Our main priorities are product quality and top-notch customer assistance. We are available 24/7 online to assist you as soon as possible, so contact us directly with more specific details about your issues.

Best regards,
The NexusMedia team.