Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app, particularly for automotive parts stores, for its easy setup, intuitive interface, and flawless performance. It's praised for handling large data sets, performing bulk uploads, and offering customization options. The support team is proactive and responsive, assisting with individual store needs. The app enhances the shopping experience by simplifying product search and is appreciated for its affordability and value.

Edited November 20, 2023

Easy to use backend and very good customer service team. Kateryna has been able to help us set up custom integration and much more.

Obsessive Compulsive Diesel Ltd
Canada
Over 2 years using the app
NexusMedia replied June 13, 2023

Hi,

Thank you for leaving such a positive review about the EasySearch - Year Make Model app! We're thrilled to hear that our app has been easy to use and that our customer service team, led by Kateryna, was able to provide excellent support.

If you have any further questions or need more assistance, please don't hesitate to reach out 24/7.

We value your business and appreciate your feedback.
Nexusmedia team.

UPDATED
Thanks for the update!
We understand your concerns and apologize for any inconvenience caused.
Our team strives to provide high-quality support and custom integrations, so If you need further assistance, please feel free to reach out.
Your satisfaction is important to us, and we'll do our best to help you find the best solution.

Regards,
Nexusmedia team.

March 12, 2023

This app works well and is fairly easy to implement. Customer service gets 5 stars for their responsiveness, and willingness to get the widget to work exactly for your needs/shop. I would give this 5 stars overall, but I can't explain myself why the app is priced at $19 a month, for a fairly static product (I don't foresee doing much to its implementation after it's fully installed). For how I use it (I do not operate a car parts store, which seems to be most of their clientele, but rather an RV furniture fitting business, which a much lighter vehicle catalog) I feel like I could deserve a smaller tier. Also, I decided to upload my own vehicle inventory rather than used the available library that didn't work for my needs - here again, I feel like I'm paying for something I'm not using. That said, I tried a couple more options available on the App Store and this one worked best in my opinion, so I decided to take on this cost.

Simpler Ways
United States
7 days using the app
NexusMedia replied March 14, 2023

Hi there,

Thanks for taking the time to leave a review of our app. We're super stoked that you're enjoying it and that our support team has been helpful to you. Your feedback about a limited cheaper plan is also much appreciated. Right now, we're actually working on a bunch of new features that we're going to release soon. As we develop these new features, we'll be sure to keep in mind which ones are most popular and consider the possibility of adding a basic plan with limited functionality.

While we can't make any promises about this at the moment, we want you to know that we're listening to our users and taking your feedback seriously. Thanks again for your support, and we hope you'll keep enjoying our app!

Best,
EasySearch Team

January 29, 2018

Great customer service! Unfortunately the app was not practical for my store

Wheelsmart Rims
United States
3 days using the app