Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its environmental impact, allowing them to offset carbon emissions from orders. They find it easy to integrate, with a clean design and customizable features. The user-friendly dashboard provides valuable analytics. Customer service is noted for its prompt and helpful responses. The app not only enhances brand image but also reportedly boosts conversion rates. It supports both local and global sustainability projects and offers flexibility in handling carbon offset costs.

July 9, 2020

Hi! This is Annibody from Hong Kong. Love the whole idea which aligns with our brand's values and Dane has been really helpful throughout the setup. The interface is beautiful and versatile. It is important to spread awareness in the the importance of reducing carbon footprints and be conscious about everyone's online shopping experience. Let's fight against climate change together!

ANNIBODY
Hong Kong SAR
1 day using the app
October 25, 2022

I really want to leave more stars as I like the app in general, but I have a few issues and someone needs to get back to me otherwise I will need to delete it.

Janika Collective
United Kingdom
17 days using the app
June 26, 2021

Pretty convinced this app is a scam. I've sent them multiple emails through different methods (from Shopify's app, in app, and on their site), and I haven't heard a reply from them. It's been about a month, so I'm not being impatient. Really frustrating for a handful of reasons but the main one is: WHAT ARE THEY ACTUALLY DOING WITH THE MONEY? It's hard to believe a company that is supposed to donate money on behalf of my business is legitimate with this type of experience. I'm pretty shaken up by this app because I wanted to show goodwill on behalf of my business and my customer would be too with willingness to donate to a cause. Can anyone verify this organization's legitimacy?

GUÜDS.io - your new favorite health food store + warehouse club
United States
16 days using the app
EcoCart replied June 27, 2021

Hi there! Dane, CEO and co-founder of EcoCart here. Thanks so much for letting us know. Your messages were unfortunately being caught in the suspended tickets section of Zendesk due to them being from an "automated system." I sincerely apologize for the lack of response. I've reached out to you personally to schedule a call to explain more about how EcoCart works.

In short, we're funding certified carbon offset projects like planting trees or building wind farms with the carbon offset donations from your customers.

I look forward to speaking with you :)

January 4, 2021

I'm not good with technology at all, but this app is so easy to use and install. Simple, clean, and helps the environment! I mean, what more could you ask for?! Super rad, everyone should have this!

No Till Kings
United States
8 minutes using the app