Reviews (156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for offering carbon-neutral shipping options, enhancing brand image and aligning with sustainability goals. It's easy to install and integrates seamlessly, featuring customizable widgets and an opt-in option at checkout. The dashboard provides valuable analytics on carbon offsets, and the customer support is responsive and effective, improving user experience and customer engagement.
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Dane was very helpful doing the installation for us. Still yet to be tested with actual sales but look promising.
Great app. I've been looking for an app like this for ages and I'm glad I was able to find it. The team were super helpful to fix a few issues and get it up and running quickly.
EcoCart was so helpful in tailoring the app to our online store needs and quick to answer our questions. We wanted to donate our carbon offset funds to one of our partner organization protecting the rainforest, and EcoCart made it happen.
Great concept and easy to understand execution. We just downloaded it but we are excited to see how customers like it. Great customer service and Dane helped me implement the widget when I had any issues. Easy to set up as well!
Hi! This is Annibody from Hong Kong. Love the whole idea which aligns with our brand's values and Dane has been really helpful throughout the setup. The interface is beautiful and versatile. It is important to spread awareness in the the importance of reducing carbon footprints and be conscious about everyone's online shopping experience. Let's fight against climate change together!
Pretty convinced this app is a scam. I've sent them multiple emails through different methods (from Shopify's app, in app, and on their site), and I haven't heard a reply from them. It's been about a month, so I'm not being impatient. Really frustrating for a handful of reasons but the main one is: WHAT ARE THEY ACTUALLY DOING WITH THE MONEY? It's hard to believe a company that is supposed to donate money on behalf of my business is legitimate with this type of experience. I'm pretty shaken up by this app because I wanted to show goodwill on behalf of my business and my customer would be too with willingness to donate to a cause. Can anyone verify this organization's legitimacy?
Hi there! Dane, CEO and co-founder of EcoCart here. Thanks so much for letting us know. Your messages were unfortunately being caught in the suspended tickets section of Zendesk due to them being from an "automated system." I sincerely apologize for the lack of response. I've reached out to you personally to schedule a call to explain more about how EcoCart works.
In short, we're funding certified carbon offset projects like planting trees or building wind farms with the carbon offset donations from your customers.
I look forward to speaking with you :)