EComposer Landing Page Builder

EComposer Landing Page Builder

Reviews (4,713)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, which is ideal for beginners and those without technical skills to create professional websites and landing pages. It features a drag-and-drop functionality and a variety of templates, allowing for extensive customization. Exceptional customer support is frequently highlighted, with staff members like Andy, Anna, and Lily noted for their responsive and personalized assistance. The app is versatile in creating various page types effectively without coding, integrates seamlessly with Shopify to enhance store management, and is continuously updated to keep pace with technological advancements.

Edited July 31, 2024

It was a good app before you pay for the plan,
It just keeps on getting worst and worst with the customer service.

Microdia
Hong Kong SAR
5 months using the app
EComposer replied August 2, 2024

Hi there,

I am Maria - Customer Support Manager from EComposer app.

I’m sorry to hear about your recent experience with our app and that our staff didn’t meet the level of service we strive for.

I found that you wanted to add the readmore button and reduce the height of the testimonial content so it looks better. But it seems that the conversation was not smooth and our staff did not really understand your requirements. I have to say sorry about that! Please know that we will be addressing this review with the team so they can learn from it and do better in the future.

We did send another email to guide you through the detailed resolution; kindly follow up with us on it. Again, I apologize for any inconvenience this caused you!

Best regards,

Maria

May 9, 2024

There is no Chinese option, thus making it difficult for me to use it.

ancbrut
China
14 minutes using the app
EComposer replied May 14, 2024

Hi there,

This is Anna - Customer Success Manager at EComposer.

Thank you so much for your feedback. We're developing a multi-language function for EComposer & Chinese is on our roadmap, too. I hope to have you back at EComposer so that we can assist you using it at the moment while waiting for the new language to be available.

I really hope for your kind patience and understanding. Kindly check our follow up email.

Best regards,
Anna

Edited March 17, 2024

I had an issue with my theme translations so I reached out to Maestro.
The told me the app added over 3000 lines of keys, this is why I could not change the theme texts anymore.
Reaching out to ecomposer to ask what i can do I received a link as answer, well, the problem was created by them, so i asked again.

2 days later without any permission!!! the removed the key setting.
Since then my online shop is messed up, and I have the translation key errors everywhere.

today they told me alls is fixed proudly referring to my other store, which did not have any problems.
the original problem is still there, this is going on for one week now.

The lack of awareness and concentration is disappointing.

VEGAN COSMIC UNIVERSE
Hong Kong SAR
About 1 year using the app
EComposer replied July 8, 2023

Hi Nicole,

This is Maria - Customer Sucess Manager at EComposer.

First of all, I am deeply sorry for your experiences with EComposer currently.

I've investigated your issue and found the problem as well as a solution. Due to the volume of content of your pages, the "Sell in multiple languages" default option in Shopify caused a translation error. Anna from our team disabled it without consulting, causing incomplete republishing and persistent translation errors. We apologize for the oversight and are committed to rectifying the remaining issues promptly to ensure your platform operates seamlessly.

Please keep in touch, and we will help you sort everything out. I hope for your understanding and collaboration. Kindly check our follow up email and update us.

Best regards,
Maria