Reviews (3,888)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use landing page creation and customization features, including a drag-and-drop editor and live preview. Many praise its performance, stability, and speed, as well as the prompt and knowledgeable 24/7 customer support. Additional features like page analytics and AI content generator are appreciated. Merchants report improved website aesthetics and efficiency, reducing the need for expensive custom themes or designers. The developers' commitment to continuous improvement and updates is also noted.

February 16, 2024

While the staff are quick to respond and do their best to try and address issues. I am have so many glitches lately from:
- Blog not taking my formatting and just leaving everything the same size and font.
- A custom page constantly dropping content from a second. I have recreated at least a dozen times now and it keeps disappearing.

It's so frustrating and I have wasted so much time redoing the same damn thing, over and over again.

Rebellious Unicorns
Canada
6 months using the app
EComposer replied February 19, 2024

Hi there,

This is Maria, Customer Success Manager at EComposer. Thank you for your feedback. First, I truly apologize for your experience with the app.

We did send you follow-up emails to help double-check the issues and sort them out as soon as possible. Hope for your cooperation so that we can assist you in time.

Best regards,
Maria

April 3, 2024

Very bad product and poor assistance
crunch my chrome 5 times
they ask acces to account and they don t investigate
only ask to clear cach
dont satisfy. and i deletete it

equipement-chemisage-canalisation
France
About 21 hours using the app
EComposer replied April 5, 2024

Hi there,

This is Anna from EComposer support. I am truly sorry for your experience with our app. Regarding it, we haven't been notified of the same issue ever on other users, and from our end, the app works normally.

That's why we really need your help to allow us to check it further on your computer. The technical team has diagnosed that you might have installed too many extensions on your browsers, which makes it heavy to load.

I am sending follow up email to you so that we can have another chance to figure this out together.

Hope to hear back from you soon!

Best regards,
Anna

October 11, 2023

Misleading to say that on the Free plan you can publish '3 Live Pages' with 'All Elements' - when in truth simple things like custom fonts are a paid feature. I only found out after investing time learning the UI and feel it's been a waste of time.

Pixie Wing
New Zealand
10 minutes using the app
EComposer replied October 19, 2023

Hi there,

This is Anna, Customer Support Manager at EComposer. Firstly, I am really sorry for the experience you've gone through. To make it clear, we allow all Google fonts on Free plan and Custom font on any paid plan. This is clearly stated in our pricing table here: https://ecomposer.io/pages/pricing

I can relate to your feeling that you may just want to have a couple of pages with custom fonts and not ready to pay. We will consider to open Custom font in free plan in the near time.

Once again, I hope you can give it a try and we're happy to help if the feature is really crucial for you. Our team reached you via email, kindly check it so that we can assist you better.

Best regards,
Anna