Reviews (3,177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy-to-use drag-and-drop interface and real-time customization, allowing for unique, visually appealing, and mobile-optimized page designs without coding skills. The app offers a wide range of templates and customization options. Merchants also praise the responsive and helpful customer support team, which provides technical assistance and educational resources to enhance their online presence.
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Hi there,
This is Anna - Customer Success Manager at EComposer.
First of all, I am truly sorry for your experience with us. I totally understand your frustration in this case.
After reviewing your chats with our support agent, unfortunately, we can't find your initial issue report - this is the problem with the chat tool, and we're working with them to sort it out. Again I am sorry for any delay on our response.
Regarding the issue you mentioned: You want to tag contacts collected via the form. This actually could be done using unique labels & our team has reached out to guide you how to do it shortly.
I hope you can give us another chance to assist your page building journey.
Looking for your response soon.
Best regards,
Anna
great support team, fast responses from them really helped us
Extremely helpful support team. Especially Anna.
Excellent support quality, incredibly fast response, and truly experienced people who helped me solve an issue I had been struggling with for quite a while - instantly. Thank you so much!
Jade well
randomly stop working.
Friendly, kinf, helpful, easy to use
The best Page Builder app in Shopify: fast, simple and excellent support.(Ask for Olivia)
I recommend it
Great Support from EComposer!
EComposer's customer support is amazing. Whenever I needed help adjusting a section of my website, they fixed it in just a few minutes, saving me hours of work. Eric from their support team has been especially helpful—thank you, Eric, for all the hard work you did for me man .
Caroline assisted me very well with the issue i had, very efficient too. i have never experienced such an amazing service before, she’s truly one of a kind!
This was my 1st time using the app. I encountered a problem and Olivia fixed it immediately after I went to support chat. It's a good experience and gives confidence when support is so helpful
a very powerful app, helpful and quick support, Thank you Susan.. I appreciate your support,
"Wow, just tried EComposer for Shopify and it's a game-changer! The setup was so quick, I was amazed at how fast I got everything up and running. And the support team? Absolutely fantastic! They're always there when you need them, super friendly and helpful. Honestly, managing my store has never been this easy or fun. EComposer really hits the mark!
The most stable and robust builder for Shopify I found, as I tried them all... The page gallery is various. The support is super fast and helpful. Thank you team .
Wonderful support!
Andy is a web design wizard! He turned my landing page vision into a stunning reality. Quick, responsive, and incredibly talented. Thanks, Andy, for making my project shine!
Perfect Customer support , they answer to me for only 2 minutes , fast and reliable support , and the app is awesome : )
Anna’s help was very fast and she was very polite and sweet with me even though I’ve made some stupid mistakes ahah
Highly recommend EComposer for a seamless way to customize your shopify. The customer service is unmatched, especially with Jade!
The support team does a great job, answering every question thorougly thank you very much
Andy was super helpful in getting my store set up and development started. The EComposer team is awesome!
their support team is the best!
Best customer service I have ever seen.
Special thanks to Hana, she helped me with everything. Even recorded a Loom video for illustration.
100% recommend
Good support
Andy es un persona encantadora siempre dispuesto a ayudar y arreglar cualquier problema que tengas es super rapido y efectivo sin duda merece muchisimo la pena tener el soporte solo por el sin ninguna duda volvere a usar esta aplicacion en todas mis tiendas esperando que Andy este ahi conmigo, muchisimas gracias por tu ayuda
It is amazing and their customer service is so good
The team at Ecomposer are always excellent! Anna helped me build my homepage with ease and was super helpful with efficient responses. The easiest way to build your website with excellent support! Would definitely recommend!
The page and section are very beautiful, and the customer service staff - Jade -responded promptly
I loved it...Support Team is very professional and very helpful highly recommended
Hi there,
This is Maria - Customer Success Manager at EComposer. We’re truly sorry to hear that EComposer didn’t meet your expectations. Your feedback is incredibly valuable, and we appreciate you taking the time to share it.
We understand your concerns about performance, UI, and support responsiveness. Since your review, we’ve already flagged your case to our dev and support team to investigate further. Our goal has always been to deliver both power and ease of use, and it’s clear we fell short in your experience.
While EComposer might not currently have the exact customization you were seeking, we’re constantly improving, and your feedback helps us shape our roadmap.
We’d love another chance to turn things around. Our support agent has follow up with you in details via email. Kindly check it and we’ll do everything we can to make things right.
Thank you again for trying EComposer and helping us grow.
Best regards,
Maria
Amazing app with great features with free plan. I love the quick support provided by Anna. Thank you!
Ho avuto un'ottima esperienza con Luna. Mi ha seguito ed aiutato, in ogni fase, di cui ho avuto bisogno. Molto professionale
Olivia is quick and knows kind of everything thx
She helped me so well on publishing and with some features
Support team is very helpful.
Great app that helps me set up my store. The support is also very good overall, especially Jade helped me quickly and efficiently with my questions.
Excelente atención muy rápida, muy atento y amable
Customer support is really good. I had Luna help me out, who was quick and able to help me easily. We´ve only started using this app recently, and so far its quite versatile, and im exicted to see what we can create with it.
Loving the new beta version - it's SO much more user friendly and support have always been quick to assist with any queries, thanks Eric & Anna!
Perfect!
The Best app, and the customer service (Hana) is top notch. wish I could give 5000 stars.
Eric the goat helped me with some annoying issues
Learned about EComposer through their partner Nitro.
They integrate well with other app.
Its easy to setup with templates and support from Eric is exceptional.
I would recommend this to any business owner using Shopify.
Jade was invaluable and responsive. I was experiencing some issues, and she helped me resolve them.
This Ecomposer app is great, and their support advisor are very supportive, specially Jade, she is very cooperative and resolve technical issues promptly
The best app to build my landingpage so easy! the customer team is also great! Thank you for the good service
Başarılı bir çalışma, müşteri hizmetleri de çok iyi çalışıyor teşekkürler
I am very satisfied that support is constantly communicating with me and solving all my problems (if I had to do it myself, I would probably go crazy)
Great service!! Thanks Andy (EComposer team) for instant and effective support.
Customer Support has everything already displayed for every problem in different pages