EcomRise: Upsell & Bundles

EcomRise: Upsell & Bundles

Reviews (233)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales notifications and enhancing store functionality. It features a user-friendly interface with tools for upselling, cross-selling, and offering volume discounts, along with sales notification popups. Trust Badges and Inactive Tab Messages also help increase customer trust and engagement. The app integrates smoothly with Shopify themes and operates reliably. The support team, including Susan, Anna, and Jade, is praised for their quick and effective assistance.

August 23, 2024

Features are awesome but limits could have been more and great customer support from Susan

CLOTHiQ
India
3 months using the app
Edited June 10, 2024

Being an e-commerce store owner on Shopify for close to 3 years has been overwhelming, at times, by all the different Apps available, and their promises to deliver. That is until I came across EcomRise, I installed it about an hour ago and chose the website image and content protection extension to start with. It not only implemented its extension, but any other applicable one as well. Talk about selflessness and sharing. I'm excited to see some positive changes in store performance. Everyone here has been so kind and helpful. Thank you :)

Althena Fitness
United States
2 months using the app
September 7, 2024

DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users.

A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!

Nad Foods
Malaysia
20 days using the app
EcomRise replied September 10, 2024

Hi there,

This is Maria - EcomRise Customer Success Manager.
I am truly sorry for your experiences with the app.

I understand that you expect a smoother experience, and totally relate to your frustration. We improved the app as soon as we received your feedback. And I really hope we have a second chance to serve you.

Could you please check our follow up email in which we discuss in details how we can make it up for you and make sure you get priority support in from now on.

I hope to hear back from you soon!

Best regards,
Maria

August 7, 2024

I had a small request to change some settings on the plugin. I raised that question on the chat, I was promptly helped by Lily, and the task was fixed in literally a brief minute. Great support, thanks Lily!

Speenwinkel B.V.
Netherlands
About 2 months using the app
September 18, 2024

Great app with excellent customization options!

Nivia Sports
India
6 months using the app
August 27, 2024

I've used a lot of themes in the past, but without a doubt, this one was one of the best. Especially due to the fact that it has a multi-brand option, which was very important for us. It's also very feature filled and is pretty fast.....as many shopify themes have a ton of code and slow page response times, as a result not so good for SEO and stuff.
But what I'm the most impressed is the amazing support - led by Annie. We did run into some issues, but they were so fast in helping take care of stuff....so setting up the theme/site was a breeze. Thanks for all your help.

Zeosmobile.com
United States
About 24 hours using the app
August 19, 2024

Susan's assistance was nothing short of exceptional. Her prompt and insightful support made all the difference, ensuring I could achieve everything I needed effortlessly. I truly appreciate her dedication and professionalism. Thank you, Susan!

Nuran Prestige
United Kingdom
About 1 month using the app
June 20, 2024

Since the day I installed it, right away an agent welcomed me and offered their assistance. The next day I needed assistance with installing an extension and right away Luna responded to my request. She was very nice, did everything smoothly and right away. Besides their awesome support their app gives a lot of useful tools to help you with your store. They are truly there for you; I totally recommend them.

Wally's Shop
United States
About 1 month using the app
September 17, 2024

100% satisfied with the helpful service and EcomRise. Great functionality and easy to create compelling offers. A lot of cool features and I am excited to see how my site benefits. Eric was also very good at helping me get set up! Thanks!

Unxit
Pakistan
2 days using the app
September 17, 2024

loving it, and the support is great. Jade has helped with some customizing support and is a great help!

Cartel Tool Co
Australia
6 months using the app