EcomRise: Upsell & Bundles

EcomRise: Upsell & Bundles

Reviews (262)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer experiences with features like bundle offers, volume discounts, and sales notifications. It includes tools for upselling, cross-selling, trust badges, and sales notification popups that integrate seamlessly with Shopify. The app is praised for its performance and exceptional customer support, with team members like Susan, Anna, Jade, and Andy noted for their prompt and effective service. It is favored for improving store functionality, increasing customer engagement, and driving higher conversion rates.

October 10, 2024

I had an exceptional experience with Mie Tran from the Ecomrise app support team. Her expertise and dedication were instrumental in helping me navigate the Ecomrise app. Mie provided prompt assistance, clear guidance, and went above and beyond to address my needs. I truly appreciate her support and highly recommend her for anyone seeking help with Ecomrise

themiraclebrands.com
United States
27 days using the app
September 12, 2024

Jade was amazing and super fast. Resolved inquiry within minutes thank you! Totally recommend app and team

AMOROUSDRESS
United States
6 months using the app
November 14, 2024

Superbe application! L'utilisation est très simple et intuitive. On peut facilement traduire si l'on tient une boutique multilingues. De plus le support client est actif et très agréable ! Je recommande cette application!

MyPetLocation
Switzerland
5 months using the app
September 21, 2024

nice app with clean design and many features, eric was also great help

Zealution
United States
24 days using the app
November 3, 2024

A great app, costumer service online 24/7.
As ecomposer i recommend this app to use for bundles, discounts and to help having more sales.
Thanks also for the great support of Lily

LuxusTrend
Portugal
17 days using the app
September 18, 2024

Great app with excellent customization options!

Nivia Sports
India
6 months using the app
October 26, 2024

Great app for bundling and increasing AOV. Support is great, and they are always available to help. Andy and Aanna from the support team have been a great help to us if we come across any issues with the app. Overall, it's a great app, and the pricing is amazing as well.

Fine Foams
Australia
12 days using the app
October 29, 2024

Very fast support. Anna helped and I was able to get my store up and running

Nexius Prime
Canada
21 days using the app
August 23, 2024

Features are awesome but limits could have been more and great customer support from Susan

CLOTHiQ
India
3 months using the app
September 7, 2024

DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users.

A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!

Nad Foods
Malaysia
20 days using the app
EcomRise replied September 10, 2024

Hi there,

This is Maria - EcomRise Customer Success Manager.
I am truly sorry for your experiences with the app.

I understand that you expect a smoother experience, and totally relate to your frustration. We improved the app as soon as we received your feedback. And I really hope we have a second chance to serve you.

Could you please check our follow up email in which we discuss in details how we can make it up for you and make sure you get priority support in from now on.

I hope to hear back from you soon!

Best regards,
Maria