EcoReturns: AI powered Returns
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AI-powered returns automation app: Push exchanges, store credits & turn refunds into revenue.
Tired of manual or semi-automatic returns draining profits? EcoReturns automates RMA, returns, exchanges, refunds, credits and labels, cutting TAT and RTO using AI. It has a highly configurable return portal, policies, reasons, notification & automation rules. Migrate seamlessly from Loop Returns, Aftership, Return Prime, Parcel Panel, or ReturnGo. Provide a great post-purchase experience and make customers happy. All of this with a proactive support to meet your custom needs.
- Automate Pickups, Shipping labels, refunds, credits, notifications & exchanges.
- Choose inbuilt discounted shipping rates or plug in your own carriers.
- Highly configurable return portal, policies, reasons, sub-reasons & automations.
- Integrate with Carriers, 3PL, ERP, OMS, CRM, Dropship etc, using API & Webhooks.
- AI tools for lower refunds, credits, RTO & chat for better experience & margins.
- Highlights
- Works with the latest themes
Languages
English, German, and Italian
Works with
- USPS
- Canada Post
- Australia post
- Gorgias
- Klaviyo
Categories
Return options
Pricing
Forever Free
Free to install
Shipping label charges may apply
- Branded Return Portal
- Inbuilt discounted shipping labels
- Unlimited return reasons
- Unlimited return policies
- Any one language
Advance Automation
$19 / month
or $199/year and save 13%
Includes 60 Returns/Exchanges, 3 users, $0.40 per extra return
- All free features
- Label, Exchanges, & Refund automation
- Connect other providers
- Branded email notifications
- Deep analytics
- Multi language
7-day free trial
Ultimate AI Plan
$89 / month
or $849/year and save 21%
Includes 100 Returns/Exchanges, $1 per extra return
- All advanced features
- AI-powered tools
- ChatGPT powered returns
- Unlimited automation
- Text/SMS/WhatsApp notifications
- APIs and Webhook support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for automating returns and exchanges, noting its seamless Shopify integration and user-friendly features. They value the significant time savings from reduced manual tasks and the ease it offers customers in managing returns, enhancing the shopping experience. Reviews often highlight the quick onboarding process, efficient performance, and responsive support team.
Ecoreturns has improved a lot since we started using it about 2 years ago. There's more automations, more streamlined, customer service is MUCH better. Would recommend!
We’ve been using EcoReturns to manage our returns, and it’s been a game-changer. The platform has made our return process faster, more transparent, and incredibly efficient. Their support team is prompt and always ready to help — overall, a great partner for scaling post-purchase experience. Special mention to Saurav and Vivek!
We started using EcoReturns last year, and it’s been a game-changer for our exchange management. The platform is easy to use, integrations run without a hitch, and the entire process feels streamlined. Their support team is proactive and quick to help whenever needed. Definitely a great solution for hassle-free exchanges or returns!
Support
App support provided by Saara Inc.
Resources
Launched
August 12, 2021