Name: EcoReturns: AI Powered Returns
Brand: Saara Inc
Rating: 5 (33 reviews)

Highlights

Speed tested

No impact to your online store

Built for your business

Works with the latest themes

About this app

Launched

August 12, 2021

Languages

English

EcoReturns is an AI-powered solution that helps you reduce & automate returns in eco-friendly way

EcoReturns not only helps you manage & automate returns/exchanges but also reduces refunds. It offers you a highly configurable return portal, returns policies, exchanges, returns reasons, email/text/whatsApp notifications, and automation. Its AI-powered tools help you increase profitability by reducing returns and shipping label costs. Its automation helps you reduce TAT leading to a great post-purchase experience and reviews that promote repeat purchases. It also helps save CO2 emissions.

EcoReturns not only helps you manage & automate returns/exchanges but also reduces refunds. It offers you a highly configurable return portal, returns policies, exchanges, returns reasons, email/text/whatsApp notifications, and automation. Its AI-powered tools help you increase profitability by reducing returns and shipping label costs. Its automation helps you reduce TAT leading to a great post-purchase experience and reviews that promote repeat purchases. It also helps save CO2 emissions. more

Use inbuilt discounted labels/shipping or connect your own shipping provider
Automate Pickups, Labels, tracking, refunds, store credits and exchanges
AI-based growth tools to prevent returns, RTO and improve your profitability
Integrations with shipping carriers, 3PL, ERP, OMS, CRM, etc.

Pricing

Forever Free

Free

Branded Return Portal
Discounted shipping labels
Unlimited return reasons
Unlimited return policies
Translation

Advance plan

$19/month

Includes 60 Returns/Exchanges, 3 users, $0.40 per extra return

All free features
Connect your shipping provider
Label, Exchange, and Refund automation
AI to reduce return
Text/SMS/WhatsApp notifications

Advance plan 2

$195/month

Includes 600 Returns/Exchanges, 8 users, $0.40 per extra return

All free features
Connect your shipping provider
Label, Exchange, and Refund automation
AI to reduce return
Text/SMS/WhatsApp notifications

Forever Free

Free

Branded Return Portal
Discounted shipping labels
Unlimited return reasons
Unlimited return policies
Translation

Advance plan

$19/month

Includes 60 Returns/Exchanges, 3 users, $0.40 per extra return

All free features
Connect your shipping provider
Label, Exchange, and Refund automation
AI to reduce return
Text/SMS/WhatsApp notifications

Advance plan 2

$195/month

Includes 600 Returns/Exchanges, 8 users, $0.40 per extra return

All free features
Connect your shipping provider
Label, Exchange, and Refund automation
AI to reduce return
Text/SMS/WhatsApp notifications

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

33 reviews

Overall rating

5

Counts per rating level

100% of ratings are 5 stars
33
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

January 12, 2023

Customer service is best and provided the right and needed solutions on the time. The application is very easy to use and very convenient to process all the returns and exchanges request with real-time automation

Athflex

India

Time spent using app: About 2 months

October 12, 2022

If you are looking for a return portal, this might be your best bet. Not only are you getting such an amazing service at a very affordable rate, but you will also get the best support you can ever think of.

TRESLUSH

United States

Time spent using app: 7 months

October 11, 2022

This company has the best customer service out of any app that I have installed in the last 4 years. My contact in ECOReturns was Surav, he is an impeccable customer service agent, he trained us how to use the app effectively, he knows shopify and ECOReturns app inside and out, he answered all our questions plus more. Words cannot express the massive help he has been in using this app. The customer service has been fast effective and efficient. The app is brilliant it pretty much does everything you can possibly imagine a returns app should do, value for money for sure. Once you have the full training it is really easy to use. I highly recommend this app and a full 5stars to the customer service me and my business partner received.

MTLondon

United Kingdom

Time spent using app: 12 days

All reviews