EcoReturns: AI powered Returns

EcoReturns: AI powered Returns

Pricing
Free to install. Free trial available.
Highlights
Works with the latest themes
Rating
4.9 (128)
Developer
Saara Inc

AI-powered returns automation, Exchange encouragement, and refund optimization for stores worldwide.

EcoReturns is an AI-powered Shopify returns app that automates returns management and Shopify exchanges while reducing refunds and frauds. It has a highly configurable return portal, returns policies, return reasons, automation rules and branded notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Return Prime, Parcel Panel & ReturnGo. Automate RMA, and shipping labels/pickups to Reduce TAT, provide a great post-purchase experience and make customers happy.

EcoReturns is an AI-powered Shopify returns app that automates returns management and Shopify exchanges while reducing refunds and frauds. It has a highly configurable return portal, returns policies, return reasons, automation rules and branded notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Return Prime, Parcel Panel & ReturnGo. Automate RMA, and shipping labels/pickups to Reduce TAT, provide a great post-purchase experience and make customers happy. more
  • Automate Pickups, Shipping labels, refunds, store credits, and exchanges.
  • Auto Labels/Pick-ups - choose our discounted rates or plug in your own carrier
  • AI-based tools to prevent returns, RTO & improve your profitability.
  • APIs and Integrations with shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc.
  • Smart Credits & ChatGPT Support — delight shoppers, win loyalty.
Highlights
Works with the latest themes

Languages

English, German, and Italian

Works with

  • USPS
  • Canada Post
  • Australia post
  • Whatsapp
  • Gorgias
  • Klaviyo

Pricing

Forever Free

Free to install

Shipping label charges may apply

  • Branded Return Portal
  • Inbuilt discounted shipping labels
  • Unlimited return reasons
  • Unlimited return policies
  • Any one language

Advance Automation

$19 / month

or $199/year and save 13%

Includes 60 Returns/Exchanges, 3 users, $0.40 per extra return

  • All free features
  • Label, Exchanges, & Refund automation
  • Connect other providers
  • Branded email notifications
  • Deep analytics
  • Multi language

7-day free trial

Ultimate AI Plan

$89 / month

or $849/year and save 21%

Includes 100 Returns/Exchanges, $1 per extra return

  • All advanced features
  • AI-powered tools
  • ChatGPT powered returns
  • Unlimited automation
  • Text/SMS/WhatsApp notifications
  • APIs and Webhook support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (128)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the returns and exchanges process through AI-driven automation and seamless Shopify integration. They value the time savings and increased customer loyalty due to the ease of self-service returns. Key features include customizable return policies and smooth integration with existing tools. The support team is also praised for their responsiveness and effective onboarding assistance.

October 29, 2025

We’ve been using EcoReturns to manage our returns, and it’s been a game-changer. The platform has made our return process faster, more transparent, and incredibly efficient. Their support team is prompt and always ready to help — overall, a great partner for scaling post-purchase experience. Special mention to Saurav and Vivek!

BlissClub
India
Over 3 years using the app
September 19, 2025

We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless. The setup was smooth, integrations work seamlessly, and the support team is always responsive. Highly recommend!

The Musk In
India
11 months using the app
October 28, 2025

Setup was incredibly easy - onboarding took less than a day! The platform is packed with useful features that make managing returns effortless and efficient. Great value for any growing Shopify brand.

indigolinen
India
17 days using the app

Support

App support provided by Saara Inc.

Developer

Saara Inc

5523 Clove Hitch Lp,, Fremont, CA, 94555, US

Launched

August 12, 2021

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