EcoReturns

Why EcoReturns?

EcoReturns is an AI-ML-powered solution enabling eCommerce sellers reduce returns and automate exchange/return processes. It also helps businesses become environmentally more sustainable by keeping in check carbon footprints associated with the return process.

Guaranteed High Savings

Reduce returns by an average of 30% and save up to 80% of operational costs by leveraging the power of AI. Gather actionable insights from high-end return analytics, offer exchanges, and intelligent incentives luring customers to retain a product instead of return. Automate the entire returns process with EcoReturns and let shoppers self-engage with your Shopify store seamlessly.

Real-time Return Updates and Visibility

Communicate with your shoppers in real-time via email or SMS and let them know about their shipment’s whereabouts.

Fully Customized Returns Portal

Communicate consistent brand messaging across your site with a fully customizable returns portal.

Generate Shipping Labels Automatically

EcoReturns lets you generate discounted shipping labels from your dashboard in just a click. In case your shopper doesn't have a printer to get the label printed, they can use QR codes.

Sustainable Approach to Reduce Carbon Footprint

Reduce carbon footprint by focusing on returns prevention rather than returns management alone. Encourage shoppers to retain the product instead of a return and stand a chance to become a climate change warrior.

Detailed Reporting and Analytics

Make data-driven decisions to prevent returns with access to returns data including return reasons, revenue lost to returns, average return and exchange rate, and more. Our real-time analytics dashboard helps you reduce return rates and improve customer retention.

What else do we offer?

1. AI-powered return fraud check to prevent abuse
2. Fully configurable return and exchange policies
3. AI-powered incentive system to reduce returns
4. Deeply understand return reasons
5. Collect multiple pictures from shoppers for various return reasons
6. Allow exchanges with payment collections
7. Comprehensive refund mechanism for both you and your shoppers
8. Integrations with top logistics partners. In case you want us to integrate with a partner of your choice, we are simply a call away!

How to use EcoReturns?

Our Plug-n-Play feature lets store owners go live with EcoReturns in a few minutes. The proprietary AI-ML-powered solution integrates seamlessly with your store, enabling you to start with a flawless returns journey in no time. Install the app for your online store in a few clicks and start contributing to a sustainable environment!