EcoReturns

Why EcoReturns?

EcoReturns is an AI-ML-powered returns solution enabling your store to reduce returns and automate exchange/returns processes. It also helps you become environmentally more sustainable by reducing carbon footprints associated with the returns. Major features include but are not limited to

Fully branded customizable Returns Portal with multi-language support

Communicate consistent brand messaging across your site with a fully customizable returns portal in language/color/font of your choice.

Discounted Shipping Labels

EcoReturns lets you and your customers buy discounted shipping label from the dashboard as well as via automation. If your shopper doesn't have a printer to get the label printed, they can use QR codes. fully configurable package sizes to keep cost even lower.

Real-time Return/Exchange notifications for shoppers

Keep your customers informed about return/exchange request status via branded Email/SMS/Text/Whatsapp and reduce workload on your customer support team.

Detailed Reporting and Analytics

Make data-driven decisions to prevent returns with access to returns data including return reasons, revenue lost to returns, average return and exchange rate, and more.

Unlimited returns and exchanges even in forever free plan

Still, paying for just returns management? You don't need to with EcoReturns except optional cost of labels.

Sustainable Approach to Reduce Carbon Footprint

Reduce carbon footprint by focusing on returns prevention rather than returns management alone. Encourage shoppers to retain the product instead of return and stand a chance to become a climate change warrior.

Automations to reduce cost and Turnaround time

offer exchanges, and intelligent incentives luring customers to retain a product instead of return. Automate the entire returns process with EcoReturns and let shoppers self-engage with your Shopify store seamlessly.

What else do we offer?

1. AI-powered tools to reduce returns and fraud prevention
2. Fully configurable unlimited return and exchange policies
3. Option to offer "Store credits" as refund option
4. Configure return reasons and build rules based on those
5. Collect multiple pictures/videos from shoppers for various return reasons
6. Allow exchanges with any items with payment collections
7. Comprehensive refund mechanism for both you and your shoppers
8. Support for multiple warehouses and related reverse shipment rules
9. Integrations with hundreds of logistics partners. If you want us to integrate with a partner of your choice, we will do it at no cost to you.

How to use EcoReturns?

Install the app for your online store in a few clicks and start saving money and contributing to a sustainable environment! Handle returns stress-free with EcoReturns.