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EcoReturns

AI to reduce refunds, automate exchanges and save on Shipping

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

  • Speed tested: low impact to your online store

Key values section

Discounted Shipping Labels

Get heavily discounted shipping labels/reverse shipment around the world and process unlimited number of returns even in free plan.

Automated Workflow

Save time and reduce TAT with automations such as label generation, creation of exchange order, reverse shipment and refunds.

higher revenue lower costs

AI to help you reduce returns and convert existing customers to repeat customers. All this while you become more sustainable.

App details

EcoReturns

EcoReturns

Why EcoReturns?

EcoReturns is an AI-ML-powered returns solution enabling your store to reduce returns and automate exchange/returns processes. It also helps you become environmentally more sustainable by reducing carbon footprints associated with the returns. Major features include but are not limited to

Fully branded customizable Returns Portal with multi-language support

Communicate consistent brand messaging across your site with a fully customizable returns portal in language/color/font of your choice.

Discounted Shipping Labels

EcoReturns lets you and your customers buy discounted shipping label from the dashboard as well as via automation. If your shopper doesn't have a printer to get the label printed, they can use QR codes. fully configurable package sizes to keep cost even lower.

Real-time Return/Exchange notifications for shoppers

Keep your customers informed about return/exchange request status via branded Email/SMS/Text/Whatsapp and reduce workload on your customer support team.

Detailed Reporting and Analytics

Make data-driven decisions to prevent returns with access to returns data including return reasons, revenue lost to returns, average return and exchange rate, and more.

Unlimited returns and exchanges even in forever free plan

Still, paying for just returns management? You don't need to with EcoReturns except optional cost of labels.

Sustainable Approach to Reduce Carbon Footprint

Reduce carbon footprint by focusing on returns prevention rather than returns management alone. Encourage shoppers to retain the product instead of return and stand a chance to become a climate change warrior.

Automations to reduce cost and Turnaround time

offer exchanges, and intelligent incentives luring customers to retain a product instead of return. Automate the entire returns process with EcoReturns and let shoppers self-engage with your Shopify store seamlessly.

What else do we offer?

  1. AI-powered tools to reduce returns and fraud prevention
  2. Fully configurable unlimited return and exchange policies
  3. Option to offer "Store credits" as refund option
  4. Configure return reasons and build rules based on those
  5. Collect multiple pictures/videos from shoppers for various return reasons
  6. Allow exchanges with any items with payment collections
  7. Comprehensive refund mechanism for both you and your shoppers
  8. Support for multiple warehouses and related reverse shipment rules
  9. Integrations with hundreds of logistics partners. If you want us to integrate with a partner of your choice, we will do it at no cost to you.

How to use EcoReturns?

Install the app for your online store in a few clicks and start saving money and contributing to a sustainable environment! Handle returns stress-free with EcoReturns.

Launch date

Integrates with

  • USPS
  • Canada Post
  • Evri
  • Australia post
  • Delhivery
  • DHL
EcoReturns

EcoReturns

Why EcoReturns?

EcoReturns is an AI-ML-powered returns solution enabling your store to reduce returns and automate exchange/returns processes. It also helps you become environmentally more sustainable by reducing carbon footprints associated with the returns. Major features include but are not limited to

Fully branded customizable Returns Portal with multi-language support

Communicate consistent brand messaging across your site with a fully customizable returns portal in language/color/font of your choice.

Discounted Shipping Labels

EcoReturns lets you and your customers buy discounted shipping label from the dashboard as well as via automation. If your shopper doesn't have a printer to get the label printed, they can use QR codes. fully configurable package sizes to keep cost even lower.

Real-time Return/Exchange notifications for shoppers

Keep your customers informed about return/exchange request status via branded Email/SMS/Text/Whatsapp and reduce workload on your customer support team.

Detailed Reporting and Analytics

Make data-driven decisions to prevent returns with access to returns data including return reasons, revenue lost to returns, average return and exchange rate, and more.

Unlimited returns and exchanges even in forever free plan

Still, paying for just returns management? You don't need to with EcoReturns except optional cost of labels.

Sustainable Approach to Reduce Carbon Footprint

Reduce carbon footprint by focusing on returns prevention rather than returns management alone. Encourage shoppers to retain the product instead of return and stand a chance to become a climate change warrior.

Automations to reduce cost and Turnaround time

offer exchanges, and intelligent incentives luring customers to retain a product instead of return. Automate the entire returns process with EcoReturns and let shoppers self-engage with your Shopify store seamlessly.

What else do we offer?

  1. AI-powered tools to reduce returns and fraud prevention
  2. Fully configurable unlimited return and exchange policies
  3. Option to offer "Store credits" as refund option
  4. Configure return reasons and build rules based on those
  5. Collect multiple pictures/videos from shoppers for various return reasons
  6. Allow exchanges with any items with payment collections
  7. Comprehensive refund mechanism for both you and your shoppers
  8. Support for multiple warehouses and related reverse shipment rules
  9. Integrations with hundreds of logistics partners. If you want us to integrate with a partner of your choice, we will do it at no cost to you.

How to use EcoReturns?

Install the app for your online store in a few clicks and start saving money and contributing to a sustainable environment! Handle returns stress-free with EcoReturns.

Launch date

Integrates with

  • USPS
  • Canada Post
  • Evri
  • Australia post
  • Delhivery
  • DHL

Pricing

Forever Free

Free

Unlimited returns/exchanges, Shipping labels extra

  • Branded Return Portal
  • Discounted shipping labels
  • Unlimited return reasons
  • Unlimited return policies
  • Translation
  • branded email notifications

Advance plan

$19/month

Includes 60 Returns/Exchanges, $0.40 per extra return

  • All free features
  • Connect your shipping provider
  • Label, Exchange, Refund automation
  • AI to reduce return
  • Text/SMS/WhatsApp notifications

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • snezv

    Location United States
    Time spent using app 9 minutes

    Ecoreturns has been a really great help for my Shopify store. I have a clothing Shopify store and I have integrated different apps to it so as to manage the returns and exchanges but it has not been really functional and effective. Using ecoreturns has really been a great turn around for me and I recommend it to both the new and existing stores on Shopify. I really love ecoreturns.

  • Lumina Fit Tv

    Location Canada
    Time spent using app 10 minutes

    Wow, the app really works well, I have a Shopify store where I am selling print on demand products and I have been really having problems with my returns and exchange. All thanks to EcoReturns. Highly recommended

  • Ringbolaget

    Location Sweden
    Time spent using app 2 days

    Eco returns have been a great help for my Shopify store and I would highly recommend it to anyone having issues with their returns and refunds on Shopify. They keep adding new features as per merchant requirements which is great! Also, their customer support team is very responsive.

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