EcoReturns: AI powered Returns
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AI-powered returns automation app: encourage exchanges, store credits & turn refunds into revenue.
Tired of manual or semi-automatic returns draining profits? EcoReturns automates RMA, returns, exchanges, refunds, credits and labels, cutting TAT and RTO using AI. It has a highly configurable return portal, policies, reasons, notification & automation rules. Migrate seamlessly from Loop Returns, Aftership, Return Prime, Parcel Panel, or ReturnGo. Provide a great post-purchase experience and make customers happy. All of this with a proactive support to meet your custom needs.
- Automate Pickups, Shipping labels, refunds, credits, notifications & exchanges.
- Choose inbuilt discounted shipping rates or plug in your own carriers.
- Highly configurable return portal, policies, reasons, sub-reasons & automations.
- Integrate with Carriers, 3PL, ERP, OMS, CRM, Dropship etc, using API & Webhooks.
- AI tools for lower refunds, credits, RTO & chat for better experience & margins.
Languages
English, German, and Italian
Works with
- Australia post
- Canada Post
- DHL & 200+ Integrations
- Gorgias
- USPS
Categories
Return options
Pricing
Starter
Free
Features
- 20 returns per month included
- Fully branded return experience
- Unlimited return reasons & policies
- Manual approvals
- Inbuilt discounted shipping labels
- Email notifications
- Single language support
Smart Automation
$29 / month
or $299/year and save 14%
100 returns per month included, $0.40 per extra return
Features
- Everything in Starter
- Auto process refunds and exchanges
- Variant exchange first flow
- Connect 100+ integrations
- Deep analytics & reports
- Self-service tracking for customers
- Store credit & partial refunds
- Multi Language support
7-day free trial
Scale AI
$99 / month
or $999/year and save 16%
400 returns per month included, $0.25 per additional return or exchange
Features
- Everything in Smart Automation
- Save money with Refund optimizer
- Return routing to multiple warehouses
- Smart rules & unlimited automations
- Exchange payment collection
- Return sub-reasons & deep insights
- APIs and Webhook support
- 24/7 Priority support
14-day free trial
Enterprise
$299 / month
or $2,999/year and save 16%
Custom limits and pricing available.
Features
- Everything in Scale AI
- Custom Integrations
- Custom features
- Personalized onboarding support
- Quarterly return process review
- SLA backed support
- Dedicated account manager
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (127)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for streamlining returns and exchanges, reducing manual work, and enhancing efficiency. It's praised for seamless Shopify integration, a user-friendly interface, and AI-driven automation. The support team is noted for being proactive and responsive. Merchants appreciate the fair pricing, including a free plan for small businesses. The app's self-service features improve customer satisfaction, making it a valuable tool for business operations.
I’ve been using EcoReturns and my experience has been excellent. Their app is well-designed, easy to navigate, and makes handling product exchanges extremely smooth. The functionality is reliable and efficient, helping me streamline the exchange process without any complications. What truly sets them apart is their customer support — always responsive, knowledgeable, and ready to assist whenever I need help. Overall, EcoReturns has been a valuable addition to my business and I’m very satisfied with their service.
The overall experience has been great with Eco Return along with its user experience
Also few times connected with Ankit also and he has been always helpful and cleared all our doubts and came up with solutions
Support is good and app is also working well, as we are using it since last 2 years.
Support
App support provided by Saara Inc.
Resources
Launched
August 12, 2021
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