EcoReturns Returns & Exchanges
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Automate and reduce Returns & Exchanges with AI to save costs, and boost efficiency
EcoReturns is an AI-powered Shopify returns app that automates returns management and Shopify exchanges while reducing refunds and frauds. It has a highly configurable return portal, returns policies, return reasons, automation rules and branded notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Return Prime, Parcel Panel & ReturnGo. Automate RMA, and shipping labels/pickups to Reduce TAT, provide a great post-purchase experience and make customers happy.
- Automate Pickups, Shipping labels, refunds, store credits, and exchanges.
- Use inbuilt discounted labels/shipping or connect your own shipping provider.
- AI-based tools to prevent returns, RTO & improve your profitability.
- APIs and Integrations with shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc.
- ChatGPT powered chatbot for awesome customer experience
- Highlights
- Works with the latest themes
Languages
English and German
Works with
- USPS
- Canada Post
- Australia post
- Zendesk
- Postnord
Categories
Return options
Automation tasks
Pricing
Forever Free
Free to install
Shipping label charges may apply
- Branded Return Portal
- Inbuilt discounted shipping labels
- Unlimited return reasons
- Unlimited return policies
- Any one language
Advance Automation
$19 / month
or $199/year and save 13%
Includes 60 Returns/Exchanges, 3 users, $0.40 per extra return
- All free features
- Label, Exchanges, & Refund automation
- Connect other providers
- Branded email notifications
- Deep analytics
- Multi language
7-day free trial
Ultimate AI Plan
$89 / month
or $849/year and save 21%
Includes 100 Returns/Exchanges, $1 per extra return
- All advanced features
- AI-powered tools
- ChatGPT powered returns
- Unlimited automation
- Text/SMS/WhatsApp notifications
- APIs and Webhook support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for automating and streamlining the returns and exchanges process, enhancing efficiency and customer satisfaction. It features seamless integration, a user-friendly interface, and options for store credits, cash refunds, and automated reverse pickups. Exceptional customer support is frequently highlighted, with team members like Amit, Saurav, and Nitin providing quick resolutions, often within 24 hours. The app is valued for its robust performance and reliability in managing returns.
The convenience and the ease with which the entire process is managed with Ecoreturns is pleasing and helps you focus on other things apart from this. We recommend this for anyone looking for an automated returns and exchange solution
EcoReturns has been an incredible resource for streamlining our exchange process. Super user-friendly and made the process so much smoother. It has saved us so much time. The customer service experience has also been very good.
EcoReturns is great! The automation is really good and frees up the time it takes for team members to manually process returns and exchanges. The EcoReturns team is wonderful and very helpful. Definitely recommend!
Support
App support provided by Saara Inc.
Or visit their support portalResources
Launched
August 12, 2021
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