EcoReturns: AI powered Returns
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AI-powered returns automation, Exchange encouragement, and refund optimization for stores worldwide.
EcoReturns is an AI-powered Shopify returns app that automates returns management and Shopify exchanges while reducing refunds and frauds. It has a highly configurable return portal, returns policies, return reasons, automation rules and branded notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Return Prime, Parcel Panel & ReturnGo. Automate RMA, and shipping labels/pickups to Reduce TAT, provide a great post-purchase experience and make customers happy.
- Automate Pickups, Shipping labels, refunds, store credits, and exchanges.
- Auto Labels/Pick-ups - choose our discounted rates or plug in your own carrier
- AI-based tools to prevent returns, RTO & improve your profitability.
- APIs and Integrations with shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc.
- Smart Credits & ChatGPT Support — delight shoppers, win loyalty.
- Highlights
- Works with the latest themes
Languages
English, German, and Italian
Works with
- USPS
- Canada Post
- Australia post
- Gorgias
- Klaviyo
Categories
Return options
Pricing
Forever Free
Free to install
Shipping label charges may apply
- Branded Return Portal
- Inbuilt discounted shipping labels
- Unlimited return reasons
- Unlimited return policies
- Any one language
Advance Automation
$19 / month
or $199/year and save 13%
Includes 60 Returns/Exchanges, 3 users, $0.40 per extra return
- All free features
- Label, Exchanges, & Refund automation
- Connect other providers
- Branded email notifications
- Deep analytics
- Multi language
7-day free trial
Ultimate AI Plan
$89 / month
or $849/year and save 21%
Includes 100 Returns/Exchanges, $1 per extra return
- All advanced features
- AI-powered tools
- ChatGPT powered returns
- Unlimited automation
- Text/SMS/WhatsApp notifications
- APIs and Webhook support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (128)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the returns and exchanges process through AI-driven automation and seamless Shopify integration. They value the time savings and increased customer loyalty due to the ease of self-service returns. Key features include customizable return policies and smooth integration with existing tools. The support team is also praised for their responsiveness and effective onboarding assistance.
We’ve been using EcoReturns to manage our returns, and it’s been a game-changer. The platform has made our return process faster, more transparent, and incredibly efficient. Their support team is prompt and always ready to help — overall, a great partner for scaling post-purchase experience. Special mention to Saurav and Vivek!
We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless. The setup was smooth, integrations work seamlessly, and the support team is always responsive. Highly recommend!
Setup was incredibly easy - onboarding took less than a day! The platform is packed with useful features that make managing returns effortless and efficient. Great value for any growing Shopify brand.
Support
App support provided by Saara Inc.
Resources
Launched
August 12, 2021