EcoReturns: AI powered Returns
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AI-powered returns automation app: encourage exchanges, store credits & turn refunds into revenue.
Tired of manual or semi-automatic returns draining profits? EcoReturns automates RMA, returns, exchanges, refunds, credits and labels, cutting TAT and RTO using AI. It has a highly configurable return portal, policies, reasons, notification & automation rules. Migrate seamlessly from Loop Returns, Aftership, Return Prime, Parcel Panel, or ReturnGo. Provide a great post-purchase experience and make customers happy. All of this with a proactive support to meet your custom needs.
- Automate Pickups, Shipping labels, refunds, credits, notifications & exchanges.
- Choose inbuilt discounted shipping rates or plug in your own carriers.
- Highly configurable return portal, policies, reasons, sub-reasons & automations.
- Integrate with Carriers, 3PL, ERP, OMS, CRM, Dropship etc, using API & Webhooks.
- AI tools for lower refunds, credits, RTO & chat for better experience & margins.
Languages
English, German, and Italian
Works with
- Australia post
- Canada Post
- DHL & 200+ Integrations
- Gorgias
- USPS
Categories
Return options
Pricing
Choose the plan that best fits your business.
Starter
Free
Features
- 20 returns per month included
- Fully branded return experience
- Unlimited return reasons & policies
- Manual approvals
- Inbuilt discounted shipping labels
- Email notifications
- Single language support
Smart Automation
$29 / month
or $299/year and save 14%
100 returns per month included, $0.40 per extra return
Features
- Everything in Starter
- Auto process refunds and exchanges
- Variant exchange first flow
- Connect 100+ integrations
- Deep analytics & reports
- Self-service tracking for customers
- Store credit & partial refunds
- Multi Language support
7-day free trial
Scale AI
$99 / month
or $999/year and save 16%
400 returns per month included, $0.25 per additional return or exchange
Features
- Everything in Smart Automation
- Save money with Refund optimizer
- Return routing to multiple warehouses
- Smart rules & unlimited automations
- Exchange payment collection
- Return sub-reasons & deep insights
- APIs and Webhook support
- 24/7 Priority support
14-day free trial
Enterprise
$299 / month
or $2,999/year and save 16%
Custom limits and pricing available.
Features
- Everything in Scale AI
- Custom Integrations
- Custom features
- Personalized onboarding support
- Quarterly return process review
- SLA backed support
- Dedicated account manager
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (118)
App works really well for all our exchange and return requests. Great support. Have been using it for a while now, easy to use and great value for money
Thank you so much for the kind words! Two years in and still going strong - that means a lot to us. Glad the exchange and return flows are working well for you, and our support team is always here whenever you need us. 🙌
EcoReturns has been a promising solution for managing returns efficiently. The product is easy to use, packed with useful automation, and the support team is highly responsive and always ready to help. A great experience overall!
Thanks for the thoughtful review! We built EcoReturns around automation so teams can spend less time on returns and more time growing - great to hear that's landing. Our support team will be thrilled to read this. Reach out anytime!
Working with Them since 2 Years and Have Never Faced Any Issues , Overall A Great Product
Thank you for the trust over the years! A smooth, issue-free experience is exactly what we work toward, and it's great to hear that's been yours. We're always here if anything comes up.
Support
App support provided by Saara Inc.
Resources
Launched
August 12, 2021
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