Reviews (129)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the returns and exchanges process, boosting customer satisfaction and operational efficiency. It features AI automation, seamless Shopify integration, and a user-friendly interface that supports self-service for exchanges. Reviewers praise its reliable performance and time-saving automation. The support team is also noted for their responsiveness and effectiveness, providing 24/7 help and ensuring smooth onboarding and usage.

January 9, 2025

Really useful app with every features which can fulfill a brand need and a great support team.

JM LOOKS
India
9 months using the app
January 30, 2025

Good support and very helpful very good application for managing returns and exchanges.

D.ARTISTS
India
7 months using the app
January 30, 2025

best app to handle returns... it allows to have hassle free process for returns n exchange of orders.... best in market

Faryra
India
3 months using the app
January 16, 2025

Useful app provide a proper brand like experience

Futuresaints
India
3 months using the app
January 2, 2025

It's Great for Easy Ecommerce

Rich Rover
India
3 months using the app
January 22, 2025

Best AI automation and very good customer support.
we highly recommended this application

Kelingster
India
About 2 months using the app
January 9, 2025

All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is great.

Preethi Shapewear
India
2 months using the app
January 22, 2025

"I’ve been using the Ecoreturn Return Management App for a few months now, and I am beyond impressed! The app is incredibly user-friendly and efficient, making the return process seamless and hassle-free. Whether it's processing returns, tracking statuses, or managing exchanges, everything is well-organized and easy to navigate.

What stands out most is the app's ability to simplify complex return workflows while maintaining excellent customer support. It has saved me a lot of time, and I no longer have to worry about mistakes or delays with returns.

I highly recommend Ecoreturn to anyone looking for a reliable and effective solution to manage returns and improve customer experience. It’s definitely a game-changer!"

Burning Bones
India
About 1 month using the app
January 9, 2025

nice app and return and exchange automation love it

MyWestern
India
19 days using the app
February 1, 2025

good service and good automation

Stitche
India
10 days using the app