Reviews (146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its AI-driven automation that reduces manual tasks and streamlines returns and exchanges, enhancing customer satisfaction. It features a user-friendly interface, seamless Shopify integration, customizable policies, and efficient tracking. The self-service option boosts customer loyalty by simplifying return initiations. Its performance is reliable, and the support team is noted for their responsive and effective assistance.
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we faced issue with changing the settings for receiving return products form customers through surface mail instead of airmail for which we were incurring huge charges. it took a while but was sorted in the end. especially Mr.Amit was very helpful in getting this issue sorted as soon as it came to his attention.
All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is very great.
All support is given within an hours that is very good . Great app
We’ve been using Eco Returns for our returns and exchange management, and we’re extremely satisfied with the service. The platform has streamlined our entire returns process, making it much easier for both our team and customers.
Eco-Returns has completely transformed our return process! It’s super easy to use, and the automation has saved us so much time.
"I’ve been using the Ecoreturn Return Management App for a few months now, and I am beyond impressed! The app is incredibly user-friendly and efficient, making the return process seamless and hassle-free. Whether it's processing returns, tracking statuses, or managing exchanges, everything is well-organized and easy to navigate.
What stands out most is the app's ability to simplify complex return ...
Good application, user friendly interface. Makes returns and exchanges hassle free! Customer support also helpful.
All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is great.
Really useful app with every features which can fulfill a brand need and a great support team.
Worst app ever. There are multiple apps to manage returns and exchanges which are far better. Eco returns will promise you things, and then charge you without telling you and then even stop replying. All their reviews also seem fake. DO not trust them. Try different apps but do not do not use this app unless you want to be charged in millions.
Good Support, Good Automation, Highly recommended!