Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for streamlining returns and exchanges, reducing manual work, and enhancing efficiency. It's praised for seamless Shopify integration, a user-friendly interface, and AI-driven automation. The support team is noted for being proactive and responsive. Merchants appreciate the fair pricing, including a free plan for small businesses. The app's self-service features improve customer satisfaction, making it a valuable tool for business operations.
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I’ve been using EcoReturns and my experience has been excellent. Their app is well-designed, easy to navigate, and makes handling product exchanges extremely smooth. The functionality is reliable and efficient, helping me streamline the exchange process without any complications. What truly sets them apart is their customer support — always responsive, knowledgeable, and ready to assist whenever I need help. Overall, EcoReturns has been a valuable addition to my business and I’m very satisfied with their service.
Great support. App works as described! easy to use panel, clean dashboard and seamless integration with other platforms.
The overall experience has been great with Eco Return along with its user experience
Also few times connected with Ankit also and he has been always helpful and cleared all our doubts and came up with solutions
Support is good and app is also working well, as we are using it since last 2 years.
Outstanding Support & Exceptional Dedication!
I would like to take a moment to sincerely appreciate Ankit from ECO RETURNS for his exceptional support and dedication.
When we first onboarded one of our brands, Ankit guided us through the entire process end-to-end with complete professionalism and patience. Recently, while onboarding another brand, he once again proved his commitment by going above and beyond expectations.
What truly impressed me was his dedication he took time out late in the evening around 10:30 PM just to ensure our integration was completed smoothly. That level of support is rare to find and shows his genuine commitment towards clients.
Ankit has not only helped us with integrations but has also built strong trust in ECO RETURNS as a brand. Today, whenever we think about returns and exchanges, we feel confident because we know Ankit and ECO RETURNS will always support us.
For us:
Ankit means ECO RETURNS, and ECO RETURNS means trust.
Great job, Ankit! Lots of appreciation and respect to you for your hard work and dedication. Keep up the amazing work you truly make a difference!
Great support! Quick response and efficient resolution on all issues. Really appreciate the prompt assistance.
Best client support!
Ankit helped me a lot—he was quick to respond and extremely efficient.
Best return management app ever! Better than return prime for sure.
EcoReturns has been a pleasure to work with, offering a seamless process and highly responsive customer support. Their team is professional, efficient, and makes the entire experience effortless.
Ecoreturns has improved a lot since we started using it about 2 years ago. There's more automations, more streamlined, customer service is MUCH better. Would recommend!
We started using EcoReturns last year, and it’s been a game-changer for our exchange management. The platform is easy to use, integrations run without a hitch, and the entire process feels streamlined. Their support team is proactive and quick to help whenever needed. Definitely a great solution for hassle-free exchanges or returns!
