Reviews (124)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient automation of returns and exchanges, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, seamless Shopify integration, and AI tools to minimize returns. The support team is highlighted for its responsiveness and helpfulness in resolving issues and providing training. The app is valued for its comprehensive functionality and reliable customer service.

January 9, 2025

All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is great.

Preethi Shapewear
India
2 months using the app
January 9, 2025

Really useful app with every features which can fulfill a brand need and a great support team.

JM LOOKS
India
8 months using the app
October 28, 2024

The convenience and the ease with which the entire process is managed with Ecoreturns is pleasing and helps you focus on other things apart from this. We recommend this for anyone looking for an automated returns and exchange solution

Wyshlist
India
10 months using the app
December 9, 2024

EcoReturns is great! The automation is really good and frees up the time it takes for team members to manually process returns and exchanges. The EcoReturns team is wonderful and very helpful. Definitely recommend!

Wexel Art
United States
26 days using the app
October 17, 2024

EcoReturns has been an incredible resource for streamlining our exchange process. Super user-friendly and made the process so much smoother. It has saved us so much time. The customer service experience has also been very good.

Krvvy
India
About 2 months using the app
January 16, 2025

Useful app provide a proper brand like experience

Futuresaints
India
3 months using the app
January 16, 2025

BEST AUTOMATION. GOOD CUSTOMER SUPPORT AND VERY EASY TO USE SOLUTION FOR RETURN AND EXCHANGES

OHDEE
India
6 days using the app
January 9, 2025

nice app and return and exchange automation love it

MyWestern
India
19 days using the app
September 18, 2024

One of the grate shopify app for return. Fully automated easy to use and the team is also helpful.

Punekar Cotton
India
3 months using the app
September 24, 2024

Good product - highly recommend for ease of returns and exchanges

Mama and Peaches
India
2 months using the app