Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating and streamlining the returns and exchanges process, enhancing efficiency and customer satisfaction. It features seamless integration, a user-friendly interface, and options for store credits, cash refunds, and automated reverse pickups. Exceptional customer support is frequently highlighted, with team members like Amit, Saurav, and Nitin providing quick resolutions, often within 24 hours. The app is valued for its robust performance and reliability in managing returns.

July 5, 2024

AMAZING....APP BEST IN THE INDUSTRY FOR AUTOMATION AND SEAMLESS PROCESS FOR YOUR ECOMMERCE BRAND .

Drip Run
India
About 1 hour using the app
July 9, 2024

good service and great integrations with complete automations , highly recommended

KKGROUPS
India
40 minutes using the app
Edited July 16, 2024

The tool and services were satisfactory initially, but over time, the response times and ticketing support have significantly declined, making it increasingly difficult to reach assistance.

The Formal Club
India
9 months using the app
December 19, 2023

I am very impressed with the customer support. Talked with Nitin who helped me setup the whole system and has walked us through the process of getting it up and running on our website. Customers so far have been happy with the results. Would defiantly recommend for any business looking to improve their customer experience with returns.

V-Art
United Kingdom
8 days using the app
February 26, 2024

Everything is perfect, got the best service as compared to any other service providers like this, Also special thanks to Amit for offering best service and the quick onboarding. Sumarising the whole thing it is the best app and best support you as a company can ever get!

Hukum Jaipur
India
22 days using the app
July 19, 2024

good supportive team and help us to integrate with all APIs.

ASAAA
India
20 minutes using the app
February 27, 2024

The support from Saurav and the team at EcoReturns has been fantastic. From pre-sales, to onboarding, to post-sales technical support, our experience has been great. Feedback from customers using the EcoReturns Portal has been great as well. Overall, we couldn't be happier that we chose EcoReturns.

Nella June
United States
27 days using the app
May 30, 2024

Good Service

bAbli
India
26 days using the app
July 1, 2024

Good service

Aire
India
About 5 hours using the app
March 5, 2024

Great support from Amit and the team! Got a detailed understanding on the whole process.

Blanck Denim
India
3 months using the app