Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating and streamlining the returns and exchanges process, enhancing efficiency and customer satisfaction. It features seamless integration, a user-friendly interface, and options for store credits, cash refunds, and automated reverse pickups. Exceptional customer support is frequently highlighted, with team members like Amit, Saurav, and Nitin providing quick resolutions, often within 24 hours. The app is valued for its robust performance and reliability in managing returns.

Edited May 23, 2022

The customer service is great, they couldn't do enough for me when I had some issues with the app. quick responses and the issue was resolved quickly.

LadyArrival
United Kingdom
About 1 hour using the app
November 8, 2023

simple and easy to use to software with brilliant automation and good customer support.

SHOWROW
India
43 minutes using the app
September 19, 2022

Wow, the app really works well, I have a Shopify store where I am selling print on demand products and I have been really having problems with my returns and exchange. All thanks to EcoReturns. Highly recommended

Lumina Fit Tv
Canada
10 minutes using the app
September 20, 2024

Main Character
India
7 months using the app
September 20, 2024

Bad and Boujee
India
6 months using the app
January 16, 2024

GulaboSitabo
India
7 days using the app