Reviews (117)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating and streamlining the returns and exchanges process, enhancing efficiency and customer satisfaction. It features seamless integration, a user-friendly interface, and options for store credits, cash refunds, and automated reverse pickups. Exceptional customer support is frequently highlighted, with team members like Amit, Saurav, and Nitin providing quick resolutions, often within 24 hours. The app is valued for its robust performance and reliability in managing returns.

October 28, 2024

The convenience and the ease with which the entire process is managed with Ecoreturns is pleasing and helps you focus on other things apart from this. We recommend this for anyone looking for an automated returns and exchange solution

Wyshlist
India
10 months using the app
October 17, 2024

EcoReturns has been an incredible resource for streamlining our exchange process. Super user-friendly and made the process so much smoother. It has saved us so much time. The customer service experience has also been very good.

Krvvy
India
About 2 months using the app
September 18, 2024

One of the grate shopify app for return. Fully automated easy to use and the team is also helpful.

Punekar Cotton
India
3 months using the app
September 24, 2024

Good product - highly recommend for ease of returns and exchanges

Mama and Peaches
India
2 months using the app
August 22, 2024

After evaluating various Return Exchange Apps we found EcoReturns excels in pricing, support, and features.

Andamen
India
Over 1 year using the app
October 8, 2024

Great app - Good support!!!

Blue Island
India
Almost 2 years using the app
July 29, 2024

Easy Integration with cashfree, great automations that reduced my workload and very helpful customer support team

Fashion Zest
India
About 1 month using the app
November 15, 2024

Best integration and great help by Amit ji

OLAVI
India
About 1 hour using the app
July 9, 2024

good service and great integrations with complete automations , highly recommended

KKGROUPS
India
4 months using the app
May 29, 2024

After exploring several return solutions, we can confidently say that EcoReturns is better in terms of pricing, support, and features. Amit has been with us since the pre-sale stage. Every issue we've faced so far has been guided by Amit to a solution. We are really impressed with the support and definitely recommend it.

Waywen
India
9 months using the app