Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its time-saving automation in managing returns and exchanges, highlighting its seamless integration with Shopify and transport partners. Features like store credit options and AI tools to minimize returns enhance its efficiency. The support team is noted for being responsive and helpful, often resolving issues within 24 hours and assisting during setup and operation. Its reliable performance and user-friendly interface are also key factors in improving customer satisfaction and streamlining return management.
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Stellar Customer Support! Always available to hold your hand through the process, they will make sure the job is done and take part in testing the changes out.
Thank you for your kind words! We're here to assist you every step of the way and ensure your needs are met. If you ever need further assistance or have more questions, don't hesitate to reach out. Your satisfaction is our priority, and we appreciate your feedback!
a great team and app to help reduce the return at your website, all necessary integration of different carriers are available, very easy to use. Highly recommended.
We have just recently started using EcoReturns, but are so far very happy with our experience. The platform is super intuitive and easy to set up with Shopify and various transport partners. We have now activated 2 of our 4 Shopify stores and have been very satisfied with the support and onboarding from Saurav and his team.
Thank you for sharing your positive experience with EcoReturns! We're delighted to hear that you've found our platform intuitive and easy to set up with Shopify and logistics partners. We're here to continue providing you with great service as you further integrate EcoReturns with your stores. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for choosing EcoReturns!
The customer service is great, they couldn't do enough for me when I had some issues with the app. quick responses and the issue was resolved quickly.
Wow, the app really works well, I have a Shopify store where I am selling print on demand products and I have been really having problems with my returns and exchange. All thanks to EcoReturns. Highly recommended