Reviews (143)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that streamline returns and exchanges, saving time and reducing manual effort. The self-service option enhances customer satisfaction by simplifying the return process. Key features include AI automation, seamless Shopify integration, and customizable policies. The interface is user-friendly, and customer support is responsive and helpful, ensuring efficient onboarding and quick issue resolution. Integrations with payment and shipping partners further increase its utility.

June 6, 2023

We have just recently started using EcoReturns, but are so far very happy with our experience. The platform is super intuitive and easy to set up with Shopify and various transport partners. We have now activated 2 of our 4 Shopify stores and have been very satisfied with the support and onboarding from Saurav and his team.

uk-bbhugme
United Kingdom
About 3 hours using the app
Saara Inc replied September 12, 2023

Thank you for sharing your positive experience with EcoReturns! We're delighted to hear that you've found our platform intuitive and easy to set up with Shopify and logistics partners. We're here to continue providing you with great service as you further integrate EcoReturns with your stores. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for choosing EcoReturns!

Edited May 23, 2022

The customer service is great, they couldn't do enough for me when I had some issues with the app. quick responses and the issue was resolved quickly.

LadyArrival
United Kingdom
About 1 hour using the app
November 8, 2023

simple and easy to use to software with brilliant automation and good customer support.

SHOWROW
India
43 minutes using the app
September 19, 2022

Wow, the app really works well, I have a Shopify store where I am selling print on demand products and I have been really having problems with my returns and exchange. All thanks to EcoReturns. Highly recommended

Lumina Fit Tv
Canada
10 minutes using the app
February 19, 2025

Espanshe
India
4 months using the app
September 20, 2024

Main Character
India
7 months using the app
September 20, 2024

Bad and Boujee
India
6 months using the app
January 16, 2024

GulaboSitabo
India
7 days using the app