Reviews (118)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating and streamlining the returns and exchanges process, enhancing efficiency and customer satisfaction. It features seamless integration, a user-friendly interface, and options for store credits, cash refunds, and automated reverse pickups. Exceptional customer support is frequently highlighted, with team members like Amit, Saurav, and Nitin providing quick resolutions, often within 24 hours. The app is valued for its robust performance and reliability in managing returns.

May 30, 2024

Good Service

bAbli
India
26 days using the app
July 1, 2024

Good service

Aire
India
About 5 hours using the app
August 28, 2021

This is exactly what I have been looking for, I meet a promoter who shows exactly what it's does then I choose to use. Thanks to the owners

Make Moves
Canada
Over 2 years using the app
October 1, 2021

We use this app to manage our returns products, and it was very helpful to manage our data and made our work very easy.

NOCLAP
India
Over 1 year using the app
June 26, 2023

Indian Start-up doing very well. Very helping Customer Care and easy interface. The team during installation guided well and they keep following up for any issues or problems.

tedhimedhifamily
India
Over 1 year using the app
February 20, 2022

I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably

markausa
United States
Over 1 year using the app
September 9, 2021

The best app for returns. A lightning-fast support, thanks!. Quick setup. Tried many apps, this is the best!

Paulsons
India
Over 1 year using the app
July 4, 2023

Wow!. the app really works well.
We would like to share our experience regarding the product service we received for this app. Initially, we held the notion that this app would not cater to our needs, but our perspective underwent a remarkable transformation when Nitin from customer service booked a meeting with one of the developer, his name is Amit. He explained in details all the features of this app. He was extremely helpful and accommodating in getting us to setup and test one order successfully on eco Return platform. Thanks to Nitin, Amit and Saurabh :)
Highly recommended.

Shangri-La Fashion
Canada
Over 1 year using the app
Saara Inc replied September 12, 2023

Your recommendation means a lot to us, and we're here to continue providing top-notch service and assistance whenever you need it. If you ever have more questions or require further assistance, please don't hesitate to reach out. Thanks again for choosing Ecoreturns!

October 1, 2021

This app is very helpful to manage my returns. I really like how it makes everything easy to track my returns.
It would be nice if it'll come up with more upgrades

theartboxstore
India
Over 1 year using the app
September 13, 2021

Really good app. It's allowed us to scale and is definitely the best option currently available on Shopify app store.

Jyntra
India
Over 1 year using the app