Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for automating and streamlining the returns and exchanges process, enhancing efficiency and customer satisfaction. It features seamless integration, a user-friendly interface, and options for store credits, cash refunds, and automated reverse pickups. Exceptional customer support is frequently highlighted, with team members like Amit, Saurav, and Nitin providing quick resolutions, often within 24 hours. The app is valued for its robust performance and reliability in managing returns.
Refine
-
By rating
Very good and kind service, they explain every step in detail! They also have an API implemented software especially for our company!
Very useful app, I am using the free version for now. The support team i also very helpful. Solves many problems
Easy to use the application with good support and advance automation with a good consumers returns and exchange portal.
Thank you
Ecoreturns are really good. The app has a "LOT" of features that the e-commerce business would need for accepting returns/exchanges. I highly recommend the app. I use it in my store and I am really happy with it. It also makes it easier for customers and also allows customers to stay updated on their returns/exchanges. the email/text feature makes it stand out from a lot of other apps!
Thank you for your wonderful review! We're thrilled to hear that you find Ecoreturns to be a valuable asset for your brand. We take pride in offering a comprehensive set of features to streamline returns and exchanges. It's great to know that our email/text feature has made a difference. Your recommendation means a lot to us, and we're here to continue providing top-notch support for your store. Thanks again!
We Love Eco Returns. It has streamlined and made returns and exchanges so easy! Their team walked us through every step of implementing and configuring our account to match our needs. Their customer support is Excellent.
I have been using this app for almost for a month now, it gives us many features which order apps does not,
and their support team quicky work on your issue faced and rectify that ASAP.
The app is easy to use and the team at ecoreturns was great with onboarding and answering all my questions!
This is the best return management system I have ever used so far. The support is very fast. I will suggest everyone to use Eco return for return management.
My store allows customers to make an exchange via store credit, it also allows for cash refunds and many other options. I love that its customer user friendly. The customer service is exceptional.
This app is really good for returns and refunds, especially the store credit function. The support staff is really great, helpful and resolves all the queries in a go.