EcoReturns: AI Powered Returns , 92 reviews
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This app is really good for returns and refunds, especially the store credit function. The support staff is really great, helpful and resolves all the queries in a go.
Really helpful to scale my business, great customer support, also helpful to find out the tiny reasons of customer returns and their satisfaction.
This app is amazing! But App is simply fantastic! Could not ask more! Thank you EcoReturns for your support and app!
This is the best free returns solution. Has functionality not even paid apps have and customer support is awesome
As a user I found super helpful and easy to use. And the team was very very helpful, they guided pretty well. They are always reachable on mails and calls. The plan also turns out to be pretty economical rather than investing in a resource to handle returns. Customer also find it easy to use from our SHOPIFY STORE. One other advantage is customers can create exchange request as well and select new products, and it is quite a smooth process.
My only suggestion would be to add more courier partners in their platform who can manage reverse pick ups.
Thank you so much for your review! We absolutely love hearing about your positive experience with EcoReturns. Also, our team is working constantly on adding new courier partners for reverse logistics. If you need us to add any specific reverse logistics partner, don't hesitate to reach out to us :)
If you are looking for a return portal, this might be your best bet. Not only are you getting such an amazing service at a very affordable rate, but you will also get the best support you can ever think of.
Customer service is best and provided the right and needed solutions on the time. The application is very easy to use and very convenient to process all the returns and exchanges request with real-time automation
I like this app as it supports unlimited returns, while others charge for every return. I can grow my business without worrying about cost shooting up when returns go up
Saurav was extremely helpful and accommodating in getting us set up to test the Eco Returns platform.
Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.