Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its time-saving automation in managing returns and exchanges, highlighting its seamless integration with Shopify and transport partners. Features like store credit options and AI tools to minimize returns enhance its efficiency. The support team is noted for being responsive and helpful, often resolving issues within 24 hours and assisting during setup and operation. Its reliable performance and user-friendly interface are also key factors in improving customer satisfaction and streamlining return management.
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good support and good services
Easy-to-use app with automation and good features and good functionality
we are using eco returns from past 6 month and our return & exchange process is getting so much easier than earlier. Also, the customer support team is so much friendly and helpful. we use automation system for complete return& exchange management, and we'll love to work with them.
If you are looking for a return portal, this might be your best bet. Not only are you getting such an amazing service at a very affordable rate, but you will also get the best support you can ever think of.
Ecoreturns is an amazing AI-based returns/exchange app that we have come across. The team is also very helpful and has helped us with all the queries quickly.
Customer service is best and provided the right and needed solutions on the time. The application is very easy to use and very convenient to process all the returns and exchanges request with real-time automation
Very Helpful team. Great solution with plenty functionality. Highly recommend. I'm Happy I chosen this app over competitors
Easy to use and this is must have app on shopify store. Support team is nice and solve issues quickly.
I like this app as it supports unlimited returns, while others charge for every return. I can grow my business without worrying about cost shooting up when returns go up
Saurav was extremely helpful and accommodating in getting us set up to test the Eco Returns platform.
Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.