Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for automating and streamlining the returns and exchanges process, enhancing efficiency and customer satisfaction. It features seamless integration, a user-friendly interface, and options for store credits, cash refunds, and automated reverse pickups. Exceptional customer support is frequently highlighted, with team members like Amit, Saurav, and Nitin providing quick resolutions, often within 24 hours. The app is valued for its robust performance and reliability in managing returns.
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Customer service is best and provided the right and needed solutions on the time. The application is very easy to use and very convenient to process all the returns and exchanges request with real-time automation
Ecoreturns is an amazing AI-based returns/exchange app that we have come across. The team is also very helpful and has helped us with all the queries quickly.
Very Helpful team. Great solution with plenty functionality. Highly recommend. I'm Happy I chosen this app over competitors
Easy to use and this is must have app on shopify store. Support team is nice and solve issues quickly.
I like this app as it supports unlimited returns, while others charge for every return. I can grow my business without worrying about cost shooting up when returns go up
Saurav was extremely helpful and accommodating in getting us set up to test the Eco Returns platform.
Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.
Eco returns have been a great help for my Shopify store and I would highly recommend it to anyone having issues with their returns and refunds on Shopify. They keep adding new features as per merchant requirements which is great! Also, their customer support team is very responsive.
This app is amazing! After installing the app I contacted the support team and they truly went above and beyond assisting me during the setup and by following up afterwards. Highly recommended!
very satisfied with the service . mr. air has been really helpful and has been solving every query timely. haven't received such good service from anyone till now. much recommended for all brands. !! cheers
he helped me with automation for all returns and refunds and its actually very helpful for and easy to use for customers as well as us. we were struggling from really long but they have given a perfect solution.
Thank you for your kind words and recommendation. We're delighted to have been able to assist you with automating returns and refunds. If you ever have more questions or need further assistance, please don't hesitate to reach out. Cheers to smoother operations and success for your brand! :)