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This company has the best customer service out of any app that I have installed in the last 4 years. My contact in ECOReturns was Surav, he is an impeccable customer service agent, he trained us how to use the app effectively, he knows shopify and ECOReturns app inside and out, he answered all our questions plus more. Words cannot express the massive help he has been in using this app. The customer service has been fast effective and efficient. The app is brilliant it pretty much does everything you can possibly imagine a returns app should do, value for money for sure. Once you have the full training it is really easy to use. I highly recommend this app and a full 5stars to the customer service me and my business partner received.
Great application with solid automation and actionable analytics and solid integration support available. The support team is always available for help and provides great support. We highly recommend it
Amazing Service and automation features for returns and exchanges . The customer support team provides the best support.
This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.
So happy that I chose EcoReturns! Amit and Saurav were very helpful! Super easy automation features!
We had a very complex case (being a marketplace) and the team were very happy to help with all the problems we had. They were responsive and helpful and nothing was too big a problem.
The software is good but the helpful team really make it stand out.
A big shout out to Saurav who has been great and very patient throughout.
Ecoreturns has been a really great help for my Shopify store. I have a clothing Shopify store and I have integrated different apps to it so as to manage the returns and exchanges but it has not been really functional and effective. Using ecoreturns has really been a great turn around for me and I recommend it to both the new and existing stores on Shopify. I really love ecoreturns.
We're thrilled to hear that EcoReturns has made a positive impact on your Shopify store's returns and exchanges management. Thank you for choosing us to help streamline your processes. Your feedback is greatly appreciated, and we love having you as a satisfied user of EcoReturns!
This app is fantastic! It Is a beneficial app to manage return exchanges! Thank you EcoReturns for your support and app!
Great app easy and smooth to use. Good customer service and support. Been using it since 2 months now. Recommend it.
The best app for managing returns and exchanges with complete automation and super easy to use. The support is also very good.