Reviews (96)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 11, 2022

I really appreciate the developer team. Great App. Easy to set up and smooth process of return and exchange.

Neuronlifestyle
India
About 2 months using the app
May 9, 2023

Excellent team, helped us in every step while onboarding & any issues after.
Helped us integrate with vamaship & shiprocket sucessfully.

The Vasiliki
India
About 1 month using the app
March 17, 2023

Eco Return is the best app to manage your E-commerce Returns and Exchange. Very easy system & Dashboard to understand. Supportive people and Amit is the best and very genuine person who always help you when you have queries. Thank you for your guidance and support... will look forward same in future.

Hair Drama Company
India
About 1 month using the app
Saara Inc replied September 12, 2023

We're thrilled to hear that you find EcoReturns to be the best app for managing returns and exchanges. We're here to continue assisting you in the future, and your feedback is much appreciated. Thanks for choosing Ecoreturns!

May 23, 2023

The App is easy to use and have good automation features with all the intregation supported. AI growth tools helps in reducing the returns.

Trend Arrest
India
About 1 month using the app
July 3, 2023

This guys are supportive throughout the onboarding sessions, really very helpful, giving good options for return process.

Insthah
India
About 1 month using the app
Edited February 24, 2023

Thank you so much EcoReturns team for your care and the most wonderful service. you are really a professional team, They do training for the App step by step, while providing advice and giving recommendations. I highly recommend using the App, as it is very easy and simple to use .

Cocktaiil
United Arab Emirates
About 1 month using the app
June 26, 2023

We had been looking for a seamless system to manage returns and exchange requests and came across EcoReturns which fulfilled our requirements extremely efficiently. The onboarding, support, post sale services and problem resolution is prompt and extremely efficient. Particularly Jhanvi and Amit have been very supportive and quick to respond to our queries and concerns.
All in all great experience, highly recommend it!

Vintage Loom
India
24 days using the app
Saara Inc replied September 12, 2023

Thank you for sharing your positive experience with EcoReturns! We're thrilled to hear that our app has efficiently met your needs for managing returns and exchanges.

We greatly appreciate your recognition of Jhanvi and Amit's excellent support, and we'll make sure to pass on your compliments to them. Your recommendation means a lot to us, and we're here to continue providing top-notch service whenever you need it. Thanks again for choosing Ecoreturns!

April 17, 2023

Very helpful and informative. Good Team during onboarding process and implementation. Highly recommended!!!

The Smug Dog
United Kingdom
22 days using the app
July 4, 2023

Wow!. the app really works well.
We would like to share our experience regarding the product service we received for this app. Initially, we held the notion that this app would not cater to our needs, but our perspective underwent a remarkable transformation when Nitin from customer service booked a meeting with one of the developer, his name is Amit. He explained in details all the features of this app. He was extremely helpful and accommodating in getting us to setup and test one order successfully on eco Return platform. Thanks to Nitin, Amit and Saurabh :)
Highly recommended.

Shangri-La Fashion
Canada
17 days using the app
Saara Inc replied September 12, 2023

Your recommendation means a lot to us, and we're here to continue providing top-notch service and assistance whenever you need it. If you ever have more questions or require further assistance, please don't hesitate to reach out. Thanks again for choosing Ecoreturns!

August 29, 2022

Wow, I really love the app. I have been using shopify for a while, and although this is not my first shopify store, I have other stores where the returns and refunds have been a bit problematic. Despite my initial skepticism, I started using Ecoreturns and was happy with the results. Even more astonishing is that they help to reduce returns through various AI-based features. Though I had a few setup issues, there customer support was excellent, Easy to install. Appreciate Ecoreturns and it's team. Highly Recommended!!

Martrimony
United States
14 days using the app