Reviews (96)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 28, 2023

good support and useful features. onboarding process very easy and automation feature is also good

Slenor
India
4 months using the app
May 16, 2023

Team is very supportive. It is good with automation . Features are upgraded quite frequently which adds value

diamondlady
India
4 months using the app
October 11, 2022

This company has the best customer service out of any app that I have installed in the last 4 years. My contact in ECOReturns was Surav, he is an impeccable customer service agent, he trained us how to use the app effectively, he knows shopify and ECOReturns app inside and out, he answered all our questions plus more. Words cannot express the massive help he has been in using this app. The customer service has been fast effective and efficient. The app is brilliant it pretty much does everything you can possibly imagine a returns app should do, value for money for sure. Once you have the full training it is really easy to use. I highly recommend this app and a full 5stars to the customer service me and my business partner received.

MTLondon
United Kingdom
4 months using the app
February 1, 2023

Amazing Service and automation features for returns and exchanges . The customer support team provides the best support.

Masha Sleepwear
India
3 months using the app
February 28, 2022

This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.

لاميزون دو سافون مرسيليا
Saudi Arabia
3 months using the app
September 20, 2022

Ecoreturns has been a really great help for my Shopify store. I have a clothing Shopify store and I have integrated different apps to it so as to manage the returns and exchanges but it has not been really functional and effective. Using ecoreturns has really been a great turn around for me and I recommend it to both the new and existing stores on Shopify. I really love ecoreturns.

snezv
United States
2 months using the app
Saara Inc replied September 12, 2023

We're thrilled to hear that EcoReturns has made a positive impact on your Shopify store's returns and exchanges management. Thank you for choosing us to help streamline your processes. Your feedback is greatly appreciated, and we love having you as a satisfied user of EcoReturns!

March 9, 2023

Great app easy and smooth to use. Good customer service and support. Been using it since 2 months now. Recommend it.

A Vintage Affair
India
About 2 months using the app
July 11, 2022

I really appreciate the developer team. Great App. Easy to set up and smooth process of return and exchange.

Neuronlifestyle
India
About 2 months using the app
May 9, 2023

Excellent team, helped us in every step while onboarding & any issues after.
Helped us integrate with vamaship & shiprocket sucessfully.

The Vasiliki
India
About 1 month using the app
March 17, 2023

Eco Return is the best app to manage your E-commerce Returns and Exchange. Very easy system & Dashboard to understand. Supportive people and Amit is the best and very genuine person who always help you when you have queries. Thank you for your guidance and support... will look forward same in future.

Hair Drama Company
India
About 1 month using the app
Saara Inc replied September 12, 2023

We're thrilled to hear that you find EcoReturns to be the best app for managing returns and exchanges. We're here to continue assisting you in the future, and your feedback is much appreciated. Thanks for choosing Ecoreturns!