Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its time-saving automation in managing returns and exchanges, highlighting its seamless integration with Shopify and transport partners. Features like store credit options and AI tools to minimize returns enhance its efficiency. The support team is noted for being responsive and helpful, often resolving issues within 24 hours and assisting during setup and operation. Its reliable performance and user-friendly interface are also key factors in improving customer satisfaction and streamlining return management.
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We use this app to manage our returns products, and it was very helpful to manage our data and made our work very easy.
Indian Start-up doing very well. Very helping Customer Care and easy interface. The team during installation guided well and they keep following up for any issues or problems.
I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably
The best app for returns. A lightning-fast support, thanks!. Quick setup. Tried many apps, this is the best!
This app is very helpful to manage my returns. I really like how it makes everything easy to track my returns.
It would be nice if it'll come up with more upgrades
Really good app. It's allowed us to scale and is definitely the best option currently available on Shopify app store.
Very good and kind service, they explain every step in detail! They also have an API implemented software especially for our company!
first of all the best thing is their customer support , every issue will be resolved within 24 hours , and many custom integrations they have , you have to try it , best automation
Very useful app, I am using the free version for now. The support team i also very helpful. Solves many problems
Ecoreturns are really good. The app has a "LOT" of features that the e-commerce business would need for accepting returns/exchanges. I highly recommend the app. I use it in my store and I am really happy with it. It also makes it easier for customers and also allows customers to stay updated on their returns/exchanges. the email/text feature makes it stand out from a lot of other apps!
Thank you for your wonderful review! We're thrilled to hear that you find Ecoreturns to be a valuable asset for your brand. We take pride in offering a comprehensive set of features to streamline returns and exchanges. It's great to know that our email/text feature has made a difference. Your recommendation means a lot to us, and we're here to continue providing top-notch support for your store. Thanks again!