Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline the order editing process, including modifying prices, taxes, and shipping fees. It's particularly useful for businesses handling large volumes of orders or frequent adjustments. Features like abandoned cart recovery and payment requests are seen as time-saving. The app's intuitive, customizable interface and ability to address Shopify's limitations are also praised. Merchants commend the customer service for their quick and knowledgeable support, making it a must-have tool for enhancing order processing and customer service capabilities.

February 11, 2015

Could not run my store without this app!

War History Online Store
United States
3 months using the app
August 2, 2019

CONSISTENTLY GOOD APP. THE ONLY ONE THAT ACTUALLY DOES WHAT WE NEED IT TO DO. GREAT CUSTOMER SERVICE AS WELL!

Too Fast Online
United States
3 months using the app
Cleverific, Inc replied August 2, 2019

Thank you so much for your review! We're always happy to answer your questions and help get you the support you need :) Please let us know if you need anything else!

April 8, 2014

I'd give Edit Order 10 stars if I could. I couldn't function on Shopify if it wasn't for this App! Thanks for listening to the customers and fulfilling a need that so many of us had! Special thanks to Ryan for going above and beyond!!

Beauty Cafe
United States
3 months using the app
Edited February 11, 2015

I have only used Edit Order for the past week and already I see benefit. I have a lot of phone orders and Shopify does not provide a way to do that.

CamelliaShop
United States
3 months using the app
April 1, 2021

We're new to using the app but so far it has made editing orders much more efficient than the app we were using previously. There were some challenges with getting us set up but Laura and her team were INCREDIBLE. Laura answered all of our questions and worked to ensure our issue was resolved as quickly as possible. We're looking forward to continuing to use the app.

procompression.com
United States
2 months using the app
December 11, 2020

Great app! Very professional customer support. I Will recommend it to everybody who needs to adjust orders daily

AG Studio Dresses
United States
2 months using the app
April 9, 2014

We've had a really great experience with Edit Order so far. Our customers make many special requests and it's essential that we have the ability to edit an order that's been taken.

Recently we ran into a feature conflct using Edit Order and they replied and resolved this issue within 24 hours. We'd highly recommend trying this app. Sincerely,

Joe

Co-founder
www.tinykart.com

Tinykart
Canada
2 months using the app
April 20, 2018

Edit order has been a lifesaver to me. We deal with variants and our wholesale customers are constantly changing their mind about sizes, etc. Edit Order makes it easier for us to make those changes and not have to worry about inventory since this is done automatically. Another nice addition is the Request payment feature were with just once click, whatever is owed to us after the edition, we can collect our money. This app is a must have!!!

Misfajas
United States
2 months using the app
February 10, 2015

We can't live without Edit Order. With the amount of exchanges we handle its the only way we can edit a customers order.

Shakuhachi
Hong Kong SAR
2 months using the app
Edited July 10, 2019

I have found this app excellent and the support has been 10 out of 10, very quick and always very helpfull
I have again asked for help and fixed very quickly

Bevs Cross Crafts
Australia
2 months using the app
Cleverific, Inc replied May 20, 2019

Thanks so much for the awesome feedback! We're always happy to help, so please do let us know if you need anything else at all :)