Edit Order by Cleverific

Improve customer experience with better order editing

From $29/month. 14-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Comprehensive order editing and automation for Shopify


4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars

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1 - 10 of 12 reviews

Cedar and Moss

Location United States
Time spent using app 8 months

This app solves so many shortcomings of Shopify and the support is beyond great! They are constantly taking feedback and making improvements. My one big downside for this app is that it really negatively impacts our reporting. Between the cancelled orders showing up (easy to filter out) and the adjustment orders duplicating sales (really hard to filter out), it's pretty hard to see accurate sales numbers. But even that is still worth all the functionality we've gained with being able to help customers change their orders or place more complicated custom orders.

DOLLY by Le Petit Tom ®

Location Netherlands
Time spent using app About 2 months

highly recommend this app!! Has all the functionalities you need and should be standard in Shopify as others mention. Only thing missing is the ability to accept partial payments and then we can give 5 stars :-)
Support is worth 5 stars allready


Location United States
Time spent using app 2 months

Edit Order fills in a glaring Shopify omission: The ability to edit orders. Customers are bound to select multiple items one size and accidentally add one with a different size. (My former shop would flag such discrepancies in the checkout window.)

Edit Order does not flag discrepancies but it does allow you to contact a grateful customer and change line items on their invoice. Refunds and requests for additional funds are seamless handled through the Shopify interface. Customer service has been excellent.

My only complaints have nothing to do with the app, but rather how Shopify maintains its audit trail. Edits require the original order to be canceled and a new one created. Cleverific makes this process as transparent as possible; it can even adjust inventory.

The issue is that Shopify includes multiple sales in the customer history following an edit. If you edit a variant description without even touching the price on a $50 order, customer history will indicate 2 orders totaling $100 have been made. Need to make another edit? Now the customer has placed 3 orders totaling $150.


Location United States
Time spent using app 7 days

Found it pretty useful the one time I needed it. It "uncancelled" an order and created a new one with a similar order number and captured payment. Couldn't bring myself to pay monthly for it though as that use case was a one-off for me.

Really should be built into shopify, but if you need the functionality, I wouldn't hesitate to grab it.

Gold Film Gear

Location South Africa
Time spent using app Almost 6 years

Finally an app that allows me to change an order after its been placed! Only reason why not 5 star is when an order has already been fulfilled, and you edit the order it automatically sends the fulfillment request again which can get confusing.

Barley Bones

Location United States
Time spent using app 7 months

Easy to use! Adds some much needed functionality!


Location United States
Time spent using app 4 minutes

looking good so far, although, is it free or is it $19.99? i don't understand. i'm using STARTER plan.

En Privé, Abidjan

Location Côte d’Ivoire
Time spent using app 12 months

Great! This app addressed our issue with phone orders. Before we discovered it, we had to adjust our inventory manually which was very inconvenient. Now we can enter orders of customers who prefer to order via the phone and maintain an up-to-date inventory.


Location South Africa
Time spent using app 8 months

Good App to have, but guys, please respond to emails.


Location United States
Time spent using app 10 months

Awesome so far! Would be great if credit cards could be charged directly through the app :)

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