Cleverific: Order Editing
- Pricing
-
From $29/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 4.6 (306)
- Developer
- Cleverific, Inc
Featured images gallery
Edit order details like product options, billing + more. Let customers make self-serve order edits.
With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.
- Let customers make order changes or cancel orders with self-serve order editing
- Order editing for product options, shipping, billing address, pricing, taxes
- Order editing automations to add gifts with purchase or split bundles
- Craft detailed custom orders & enhanced invoicing using draft orders
- Edit orders and send payment requests in one step, recover abandoned carts
- Highlights
- Use directly in Shopify admin
Languages
English, Spanish, French, Dutch, Portuguese (Brazil), German, Japanese, Chinese (Traditional), and Czech
Works with
Shopify Flow, Checkout, ShipStation, Oracle NetSuite, SAP, Klaviyo, Order Printer Pro, RechargeCategories
All features
Channels
- Self-service
Workflow automation
- Response templates
- Rule-based triggers
- Tagging
- Customer notifications
- Multi-language
- Reports
Order updates
- Cancellations
- Refunds
- Returns
- Draft orders
- Address
- Line items
- Price
- Shipping fees
- Custom attributes
- Automated workflows
- Customer portal
Order management
- Status updates
- Tagging
- Filtering
Channels
Workflow automation
Order updates
Order management
Pricing
Standard
$29 / month
- 50 order edits, new/draft orders, or abandoned cart recoveries
- 100 order automations
- Send payment requests
- Standard support
14-day free trial
Growth
$49 / month
- 100 order edits, new/draft orders, or abandoned cart recoveries
- 200 order automations
- Send payment requests
- Priority support
14-day free trial
Professional
$99 / month
- 400 order edits, new/draft orders, or abandoned cart recoveries
- Customer-self service editing
- 500 order automations
- Priority support
14-day free trial
Premium Plus
$249 / month
or $2,689/year and save 10%
- 800 order edits, new/draft orders, or abandoned cart recoveries
- Customer-self service editing
- 2,500 order automations
- Priority support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to edit orders post-purchase, a feature not natively available on Shopify. It supports various business models and allows for adjustments in order details, item additions or removals, and pricing changes. The integration with Shopify Flow for automation and new features like payment requests and product fulfillment marking are also well-received. Merchants appreciate the reliable performance and the responsive, helpful customer support team that actively uses feedback to enhance the app. This tool is essential for Shopify stores needing advanced order editing capabilities.
We're using this app for years and we're very happy with it.
When we havea problem, the customer service answer quickly and give a good solution directly. We recommend this app to edit order in Shopify.
Cleverific is the best order editing app we have found for reliability, functionality and customization. We just haven't found anyone that can beat them! The team keeps the app running and they add new features that help the editing process go smoother than ever. If there is an issue, they can fix it quickly which is very important to us. If you need an app that let customers edit their orders automatically then this is the app!
This app is good. We sometimes use it to duplicate orders because Shopify locks many aspects of the orders depending on their status, so this lets us kind of get around that problem. You can also use it to work with bundles of products more easily (expanding a single product into a group of products automatically) and it has automation aspects that you can use in Shopify Flow.
Also, their support and product development folks were very helpful when we were requesting a new feature -- they got the feature set up for us and we were able to use it not long after that.
Support
Cleverific, Inc can answer any questions you have about Cleverific: Order Editing.