Cleverific: Order Editing

Cleverific: Order Editing

Pricing
From $29/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.6 (306)

Edit order details like product options, billing + more. Let customers make self-serve order edits.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more. more
  • Let customers make order changes or cancel orders with self-serve order editing
  • Order editing for product options, shipping, billing address, pricing, taxes
  • Order editing automations to add gifts with purchase or split bundles
  • Craft detailed custom orders & enhanced invoicing using draft orders
  • Edit orders and send payment requests in one step, recover abandoned carts
Highlights
Use directly in Shopify admin

Languages

English, Spanish, French, Dutch, Portuguese (Brazil), German, Japanese, Chinese (Traditional), and Czech

Works with

Shopify Flow, Checkout, ShipStation, Oracle NetSuite, SAP, Klaviyo, Order Printer Pro, Recharge

Channels

Email, Self-service

Workflow automation

Response templates, Rule-based triggers, Tagging, Customer notifications, Multi-language, Reports

Order updates

Cancellations, Refunds, Returns, Draft orders, Address, Line items, Price, Shipping fees, Custom attributes, Automated workflows, Customer portal

Order management

Status updates, Tagging, Filtering

Pricing

Standard

$29 / month

  • 50 order edits, new/draft orders, or abandoned cart recoveries
  • 100 order automations
  • Send payment requests
  • Standard support

14-day free trial

Growth

$49 / month

  • 100 order edits, new/draft orders, or abandoned cart recoveries
  • 200 order automations
  • Send payment requests
  • Priority support

14-day free trial

Professional

$99 / month

  • 400 order edits, new/draft orders, or abandoned cart recoveries
  • Customer-self service editing
  • 500 order automations
  • Priority support

14-day free trial

Premium Plus

$249 / month

or $2,689/year and save 10%

  • 800 order edits, new/draft orders, or abandoned cart recoveries
  • Customer-self service editing
  • 2,500 order automations
  • Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (306)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to edit orders post-purchase, a feature not natively available on Shopify. It supports various business models and allows for adjustments in order details, item additions or removals, and pricing changes. The integration with Shopify Flow for automation and new features like payment requests and product fulfillment marking are also well-received. Merchants appreciate the reliable performance and the responsive, helpful customer support team that actively uses feedback to enhance the app. This tool is essential for Shopify stores needing advanced order editing capabilities.

November 6, 2024

We're using this app for years and we're very happy with it.
When we havea problem, the customer service answer quickly and give a good solution directly. We recommend this app to edit order in Shopify.

Plaque deces
France
About 4 years using the app
October 29, 2024

Cleverific is the best order editing app we have found for reliability, functionality and customization. We just haven't found anyone that can beat them! The team keeps the app running and they add new features that help the editing process go smoother than ever. If there is an issue, they can fix it quickly which is very important to us. If you need an app that let customers edit their orders automatically then this is the app!

Bulk Natural Foods
United States
5 months using the app
September 4, 2024

This app is good. We sometimes use it to duplicate orders because Shopify locks many aspects of the orders depending on their status, so this lets us kind of get around that problem. You can also use it to work with bundles of products more easily (expanding a single product into a group of products automatically) and it has automation aspects that you can use in Shopify Flow.

Also, their support and product development folks were very helpful when we were requesting a new feature -- they got the feature set up for us and we were able to use it not long after that.

Magic Paper Labs (Wholesale)
United States
7 months using the app

Support

Cleverific, Inc can answer any questions you have about Cleverific: Order Editing.

Developer

Cleverific, Inc

27 W Anapamu Street #304, Santa Barbara, CA, 93101, US

Launched

February 26, 2014 · Changelog

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