Cleverific: Order Editing

Cleverific: Order Editing

Pricing
From $29/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.6 (298)

Edit order details like product options, billing + more. Let customers make self-serve order edits.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more. more
  • Offer customers self-serve order edits for simple order changes or cancellations
  • Order editing for product options, shipping, billing address, pricing, taxes
  • Order editing automations to add gifts with purchase or split bundles
  • Craft detailed custom orders & enhanced invoicing using draft orders
  • Edit orders and send payment requests in one step, recover abandoned carts
Highlights
Use directly in Shopify admin

Launched

February 26, 2014 · Changelog

Languages

English

Works with

Shopify Flow, Checkout, ShipStation, Oracle NetSuite, SAP, ShipHero

Pricing

Standard

$29 / month

  • 50 order edits, new/draft orders, or abandoned cart recoveries
  • 100 order automations
  • Send payment requests
  • Standard support

14-day free trial

Growth

$49 / month

  • 100 order edits, new/draft orders, or abandoned cart recoveries
  • 200 order automations
  • Send payment requests
  • Priority support

14-day free trial

Professional

$99 / month

  • 400 order edits, new/draft orders, or abandoned cart recoveries
  • Customer-self service editing
  • 500 order automations
  • Priority support

14-day free trial

Premium Plus

$249 / month

or $2,689/year and save 10%

  • 800 order edits, new/draft orders, or abandoned cart recoveries
  • Customer-self service editing
  • 2,500 order automations
  • Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (298)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline the order editing process, including modifying prices, taxes, and shipping fees. It's particularly useful for businesses handling large volumes of orders or frequent adjustments. Features like abandoned cart recovery and payment requests are seen as time-saving. The app's intuitive, customizable interface and ability to address Shopify's limitations are also praised. Merchants commend the customer service for their quick and knowledgeable support, making it a must-have tool for enhancing order processing and customer service capabilities.

May 9, 2024

Some of the best support I've received from any company.
When I started using Cleverific, I thought it was alright. It gave us the order editing needs that Shopify didn't have natively. But then one day Cleverific's support team reached out to me and asked if I wanted to chat, and I'm so glad I did.
I was only using a fraction of what Cleverific had to offer! With their help, I was able to get their customer portal installed on our site, and it's a game changer. (Our own customer support team says this is the most helpful thing we've done for them since we started using Shopify.)
Cleverific's support team continues to reach out and check in regularly, and together we're making things even better for our customers. If you don't want to go alone, go with Cleverific.

Fracture
United States
11 months using the app
May 22, 2024

App works great. Support team is also fantastic, responsive, and understanding. Highly recommend.

Solgaard
United States
3 months using the app
April 22, 2024

Ended up not using the app but I wanted to say that the support was great!

earlybird coffee
Germany
13 days using the app

Support

Cleverific, Inc can answer any questions you have about Cleverific: Order Editing.

Developer

Cleverific, Inc

27 W Anapamu Street #304, Santa Barbara, CA, 93101, US

More apps like this

4.7 out of 5 stars 1880 total reviews Free plan available
Customer service with Live Chat, Chat bot, Helpdesk, Messenger
4.3 out of 5 stars 699 total reviews Free trial available
Support made simple and scalable.
5.0 out of 5 stars 256 total reviews Free plan available
Live chat app. Live chat helpdesk inbox for customer support

Want to add an app?

Try Shopify free for 3 days