Cleverific Order Editor

Cleverific Order Editor

From $29/month. 14-day free trial.
Rating (4.5)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

February 26, 2014 · Changelog

Languages

English

Categories

Order editing

Works with

Shopify Flow, Checkout

Edit any order detail like price, shipping & tax, or let customers edit their orders on your terms.

With Cleverific Order Editor, easily handle any customer order change like editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Your customers can also make simple changes without contacting support via self-service order editing. Simplify your workflow with a single solution to edit orders, automate orders, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.

With Cleverific Order Editor, easily handle any customer order change like editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Your customers can also make simple changes without contacting support via self-service order editing. Simplify your workflow with a single solution to edit orders, automate orders, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more. more
  • Customer self-service order editing for simple order changes or cancellations
  • Edit product options, shipping method, billing address, pricing, taxes and more
  • Automations to add gifts with purchase or split bundle/subscription SKUs
  • Craft detailed custom orders & enhanced invoicing using draft orders
  • Send payment requests, recover abandoned carts

Pricing

14-day free trial

Standard

$29/month

  • 50 order edits, new/draft orders, or abandoned cart recoveries
  • 100 order automations
  • Send payment requests
  • Standard support

Growth

$49/month

  • 100 order edits, new/draft orders, or abandoned cart recoveries
  • 200 order automations
  • Send payment requests
  • Priority support

Professional

$99/month

  • 400 order edits, new/draft orders, or abandoned cart recoveries
  • Customer-self service editing
  • 500 order automations
  • Priority support

Premium Plus

$249/month

or $2,689/year and save 10%

  • 800 order edits, new/draft orders, or abandoned cart recoveries
  • Customer-self service editing
  • 2,500 order automations
  • Priority support

Standard

$29/month

  • 50 order edits, new/draft orders, or abandoned cart recoveries
  • 100 order automations
  • Send payment requests
  • Standard support

Growth

$49/month

  • 100 order edits, new/draft orders, or abandoned cart recoveries
  • 200 order automations
  • Send payment requests
  • Priority support

Professional

$99/month

  • 400 order edits, new/draft orders, or abandoned cart recoveries
  • Customer-self service editing
  • 500 order automations
  • Priority support

Premium Plus

$249/month

or $2,689/year and save 10%

  • 800 order edits, new/draft orders, or abandoned cart recoveries
  • Customer-self service editing
  • 2,500 order automations
  • Priority support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

295 reviews

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to edit orders, manage inventory, and handle special customer requests efficiently. It's ideal for businesses dealing with frequent order changes. The user-friendly interface, reliable performance, and "send payment" feature are highly valued. Merchants also praise the quick and helpful customer service. The app is recognized for effectively resolving operational challenges.

January 16, 2024

1st top notch support, fast turn around when you need it, but guess what, most of the time you do not even need to reach out to support because it just works :)

I have been using Cleverific Order Editor for the past 5 years and its addressing Shopify Native Edit missing features like editing shipping fees, taxes, and much more. We are able to provide faster turn-around to our customers when changes needed to be done to their orders.

Highly recomemnded :)

BBQing.com
Canada
Over 4 years using the app
Edited February 22, 2024

We have been using the reviewer for a year or so. Downsides are that it is a little pricey and if you use it after a sale it can double count total sales.
Positives are that it does enable one to modify a draft order much easier than Shopify's particularly clunky process and so it does save quite a bit of time. The interface with Shopify requires you to do an extra refresh for the changes to show up sometimes. Support is available through chat which is not immediate but within 24 hours. If you are often modifying draft orders it is a useful tool

Stencil Ease
United States
About 2 years using the app
Cleverific, Inc replied February 12, 2024

We're really glad to hear that you're happy with your experience using Order Editor! Unfortunately, we're limited on how Shopify handles reports. We would definitely fix this issue if we could, and this is something that we have been working on with Shopify over the years. We do our best to be transparent about this and have a well-written documentation on how to filter out and get accurate reports here: https://help.editorder.net/article/41-how-cancelled-orders-affect-your-shopify-reports. We also offer an editing mode called Quick Mode that allows to save simple edits in place for regular orders and avoid the double reporting issue in Shopify.
We are more than happy to help you filter out the reports to track your store accurately, please feel free to email us at support@editorder.net

January 16, 2024

Even though they were unable to resolve my issue due to a compatibility issue beyond Order Edit's control I found Laura very helpful and easy to work with. Keep up the good work!

TradeShowPlus
United States
10 months using the app

About this app

Launched

February 26, 2014 · Changelog

Languages

English

Categories

Order editing

Works with

Shopify Flow, Checkout

Built by Cleverific, Inc

About Cleverific, Inc

4.5 average rating

10 years building apps for the Shopify App Store

27 W Anapamu Street #304, Santa Barbara, CA, 93101, US

Support

Send a message

1-805-749-2162

support@editorder.net

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