Simple, flexible order editing
With Edit Order, easily change customer shipping or billing info, adjust pricing, add or remove SKU's and line items on any customer order.
Send payment requests
Immediately send your customer a payment request when you add to an order, upgrade shipping or exchange an item for a more expensive one.
Unlimited draft order edits
Add line item or cart properties for custom engravings, monograms, exact weight, custom handling, delivery notes and more to draft orders.
About Edit Order by Cleverific
Do your customers need to change the size, color, or quantity of their order, add another product to their order, or exchange a product?
With Edit Order, you can do this and so much more, change shipping speed or shipping address, charge for additional amounts owed, change customization like embroidery or monograms, and place a custom order with special pricing and so much more.
You chose Shopify for your business because it’s so easy to use, fast to set up, and it’s the best ecommerce platform out there (we get it, we’ve worked with just about all of them!). While Shopify helps you get the sale, here’s some of the many ways that Edit Order can help you respond to your customers’ requests quickly and flexibly so you can move on to developing more repeat customers without breaking a sweat.
“We have dozens of orders every day where the customer entered the wrong size, color, quantity, or even want to switch products… There is no built-in functionality to edit orders in Shopify. The Edit Order app is the best solution available” - Screaming Owl
Charge Customers for an Additional Amount Owed
Our Payment Requests feature lets you request an additional payment from your customers directly through your secure online store with just two clicks! No setup required. Accept payment right away when you add to an order, upgrade shipping, or exchange for a more expensive item.
Exact Sales Tax Calculations
Our tax tables and tax calculations exactly match Shopify’s. When you create a new order or change a shipping address, we ensure that your order’s sales taxes are updated in real time and are 100% accurate.
Responsive Customer Service
Don’t put your business at risk! With Edit Order, customer support is handled directly by the co-founders and lead developer so you can rest assured that your customers’ orders are in the best hands.
How Does Edit Order Work?
When you edit an order, Edit Order does a “save as” with your edits by canceling the original order and applying the original payment to the newly edited version of the order. This ensures that there’s a clear papertrail of the order at all times.
Featured in FORBES as one of the "first 10 Shopify Apps You Must Install" and the only edit order app to be featured by Shopify.
Try Edit Order today, FREE for 14 days
With zero setup required, you can install Edit Order and be done servicing your customer’s order in less than 3 minutes.
Edit Order is made by Cleverific, Inc. We are a small team located in sunny Santa Barbara, California. Our apps and expertise help merchants launch and grow on Shopify.
See the app in action
Explore how the app works in an example store.View example store
Pricing 14-day free trial
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 198 reviews
Most recent reviews
The app closes a very troublesome hole in the native Shopify. Most often it works excellent. I have seen, though, that it sometimes fails to set the fulfilment status correct on line items in an order.
This app is essential for any Shopify store. The fact that you cannot edit an Order in Shopify alone, means that you would have to refund your customer (and we all know how long refunds can take to go through) and re-charge them, all to change, maybe, the color of an item they're purchasing.
This app provides the solution, and does it in an extremely intelligent way. Everything makes sense with the app, and it is so easy to use that most of our users haven't needed any training.
I really can't say enough about this app, and support is extremely quick with their responses, and thorough! I only have to ask my question once and I get a detailed response that makes sense.
Get this app!!!!
I spent about 2 hours trying to find out how I as a distributor can create an invoice for the shipping part of an order that needed to be separately. There is no place to do that. Finally I called the software provider and Josh from customer service walked me through the process. I tried "everything" I could come up with, but I was supposed to create a draft not a final order. Okay, now I know it for the future. Thank you Josh for your help. Peter.