Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of importing reviews from various sources, boosting sales and customer trust. They value the review management features, including blocking certain keywords or ratings. The customer service is praised for quick and effective problem-solving. Additional features like video/image downloading and a "showcase review" page are also favored. The app's reliable performance and assistance with coding and theme compatibility issues are appreciated. However, some merchants suggest improvements to the free plan.

May 28, 2021

I really like the customer service from this team, I have 3 stores using this app which kindly help me improve my conversion rates. Thank you.

oraimo Ghana
Egypt
7 months using the app
importify limited replied May 28, 2021

Thank you for the review🙏 Our support team is always here to help you 24/7😎

July 20, 2021

Thanks to Editorify support Mike's help, he responses quickly and reliable;
This App is helpful, we could import what we need from our Amazon shop.

szoneleather
China
7 months using the app
February 23, 2020

This app is great! Had a minor issue recently I tried to fix on my own but just couldn't, even with the help of shopify experts. But, Editorify managed to solve the problem right away! Thank you for everything. Really helped out a lot.

Online Pet Bargains
United States
7 months using the app
importify limited replied February 23, 2020

Thanks a lot, appreciate the feedback!

February 3, 2021

This application is really awesome! Far better than all the other ones. The price is good as well. Furthermore the support staff is always there to quickly help. It deserves an easy 5 stars.

ShopRight
United States
7 months using the app
September 2, 2019

I suggest that the customer reviews should be after the product description but before the Related Products. They are willing and made the changes within half hour. Thanks with much appreciation. Whenever there are issues, they response and resolve the issues within 24 hours.

Dove's Eyes
Singapore
7 months using the app
November 19, 2018

Best Reviews App by Far! Customer support is very immediate and timely! Needed a new feature added and all I had to do was ask and the developer added it!

The Trendy Present-Park Ave Products LLC
United States
7 months using the app
January 15, 2023

The app is awesome, and every time I had a question or encountered an issue, the customer support team was there to help me out. They were patient, and knowledgeable, and went above and beyond to ensure that I had a positive experience. In particular, I want to give a special shoutout to Mike

Miss Lilly
Kuwait
7 months using the app
May 7, 2021

I have found this app very useful, importing too many reviews and able too edit every single one of them, makes your shop looks more experienced. It’s very easy to use, plus you can import the videos for each product as well, super useful for stronger ads. The team replies super fast at any day and time, resolving any issue you might face. I haven’t face more than 1 small issue all these months I’m using it. I highly recommend this. The only thing I’d like the editorify team to improve is the “write a new review”, as I cannot use it I get an error that the email address is invalid which can’t be true because it’s my email. Although there are so many reviews you can import that does not really make it a big issue. Bit would be really helpful especially for products that are having e.g just 5 reviews to import. So I would like to being able and write more of them by myself for such products. Good work overall, thank you for what you offer.

Jiaplo
Cyprus
7 months using the app
importify limited replied May 7, 2021

Thank you for the review🙏 Our support team is always here to help you 24/7😎

October 3, 2019

The app is excellent easy to understand, I highly recommend it, the best customer service my questions were quickly resolved!

glambaby.store
Mexico
6 months using the app
importify limited replied October 3, 2019

Thanks a lot for the review, it was our pleasure to help you.

April 9, 2020

This is a great app and has a great support team. Had a problem and they solved it super quick. Thank u for your service!!

BeFit
Belgium
6 months using the app