Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of importing reviews from various sources, boosting sales and customer trust. They value the review management features, including blocking certain keywords or ratings. The customer service is praised for quick and effective problem-solving. Additional features like video/image downloading and a "showcase review" page are also favored. The app's reliable performance and assistance with coding and theme compatibility issues are appreciated. However, some merchants suggest improvements to the free plan.

January 15, 2023

The app is awesome, and every time I had a question or encountered an issue, the customer support team was there to help me out. They were patient, and knowledgeable, and went above and beyond to ensure that I had a positive experience. In particular, I want to give a special shoutout to Mike

Miss Lilly
Kuwait
7 months using the app
May 7, 2021

I have found this app very useful, importing too many reviews and able too edit every single one of them, makes your shop looks more experienced. It’s very easy to use, plus you can import the videos for each product as well, super useful for stronger ads. The team replies super fast at any day and time, resolving any issue you might face. I haven’t face more than 1 small issue all these months I’m using it. I highly recommend this. The only thing I’d like the editorify team to improve is the “write a new review”, as I cannot use it I get an error that the email address is invalid which can’t be true because it’s my email. Although there are so many reviews you can import that does not really make it a big issue. Bit would be really helpful especially for products that are having e.g just 5 reviews to import. So I would like to being able and write more of them by myself for such products. Good work overall, thank you for what you offer.

Jiaplo
Cyprus
7 months using the app
importify limited replied May 7, 2021

Thank you for the review🙏 Our support team is always here to help you 24/7😎

October 3, 2019

The app is excellent easy to understand, I highly recommend it, the best customer service my questions were quickly resolved!

glambaby.store
Mexico
6 months using the app
importify limited replied October 3, 2019

Thanks a lot for the review, it was our pleasure to help you.

April 9, 2020

This is a great app and has a great support team. Had a problem and they solved it super quick. Thank u for your service!!

BeFit
Belgium
6 months using the app
June 29, 2020

I used this app for reviews from Etsy and Amazon. It's truly a top tier app for cost and I recommend to anybody looking for more reviews other than from Aliexpress. You can change the text and names of the reviewers, unlike other reviews app. Customer service team is also AMAZING. I definitely recommend, you won't be deleting this app.

Custom Fye
United States
6 months using the app
importify limited replied June 29, 2020

Thanks a lot for the feedback.

May 16, 2019

For a startup store this app is great in to many ways to explain and easy to import reviews over from aliexpress, amazon etc. The staff is also very quick to respond and fix problems which saved me some hair loss after I made a mistake in code which kept me up all night. The next day it was fixed and running well. Thanks :) Happy customer

www.gizmozes.com
United States
6 months using the app
June 1, 2020

Quick response and excellent customer service:) I'm very satisfied with this app and I will continue to use.

Agápē Premier
United States
6 months using the app
March 25, 2020

I use this App and had need of technical support. On both occasions my queries where answered and dealt with quickly via email. It's not a generic do this, try this, it's a human being on the other end who knows what he is doing and talks you through things. Highly recommend.

Tech-Trend UK
United Kingdom
6 months using the app
importify limited replied March 25, 2020

Thanks a lot, appreciate the feedback and be sure that we will be there when you need us :)

April 29, 2020

This App is amazing. you can import many reviews from the big website like Amazon , Aliexpress ,Banggood and so many others.
Also, They have a very good support team. They respond fast and help you with any problem you have.

For me , Editorfy is the Best

My Legend X
Saudi Arabia
6 months using the app
importify limited replied April 29, 2020

Thanks a lot for the feedback, it was our pleasure to help you today.

January 3, 2023

had a problem with the slideshow not showing up on my dawn theme these guys came in fixed the problem now i have a review page and reviews showing up on my home page thanks awesome job

2FlyFashion
United States
6 months using the app
importify limited replied January 4, 2023

Thanks for the feedback, glad we could help you!