Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import and edit reviews from various platforms, enhancing product credibility and potentially increasing sales. It also supports importing product visuals, improving the shopping experience. The app is user-friendly, integrates well with platforms like Oberlo and Shopify, and offers customization options such as blocking certain reviews. Merchants commend the customer service for its quick and effective problem-solving, including assistance with store coding issues. The app is also praised for its affordability, providing a wide range of features at a low monthly cost.

September 11, 2023

Personally this has been the best product ive ever tried for importing reviews. The amount of different websites you can review from is very extensive and I was surprised to see there were additional features like video/image downloading you could also do through the app. Finally the customer service was unmatched, I had developers specifically assisting me with an extremely complex query and had support all throughout the weekend to get it fixed. In my opinion there is no app that comes close to this when you factor in quality and support. Thank you Roy and Mike.

Tech Guard Locks
About 1 month using the app
August 27, 2023

This is the most amazing solution to reviews for online stores that needs prove of sales. Their customer service is top notch they responded to my email with immediate effect and helped me resolved my coding problem, all I did was to invite them and the job was done. Brilliant!! Am so impressed..

Regal Diva Jewelry
United Kingdom
10 days using the app
importify replied August 28, 2023

Thank you for the feedback! We're glad you're enjoying the service.

October 13, 2023


Wicked Women Shop
United States
11 days using the app
importify replied October 14, 2023

Thank you for your feedback. Upon double-checking, no charges were made to your store. i believe you got confused with another app or with Shopify monthly fees.

Additionally, you can email us the invoice for review. If any errors are found, a full refund will be issued.

Note: The automatic approval of new customer reviews in your Editorify settings is currently disabled in your store. -> https://cln.sh/rXVj2G3n

To have your reviews approved automatically, activate this feature in the Editorify dashboard under general settings. If you need assistance with this process, feel free to ask for help.

October 31, 2023

An extraordinary application and first-class technical support, they resolved all my doubts within minutes, and the attention was incredible.

10 days using the app
importify replied November 1, 2023

Thank you for sharing this positive feedback about Editorify's excellent app and customer service. We appreciate you taking the time to leave such a thoughtful review highlighting the app's ease of use, customization, and integration with Shopify. Please don't hesitate to reach out if you need anything else.

November 2, 2023

Working very smartly I give it 5star but I think it is not good Its deserve 100 star ratings

United States
2 days using the app
Edited August 26, 2023

Editorify seems to have many shortcomings in its service. The slow response time, numerous bugs, and lack of technical guidance and assistance for customers are serious issues. Despite having the advantage of working with major Ecommerce companies in Southeast Asia, expanding to other platforms for learning and broadening Ecommerce presence could be beneficial. However, if technical problems and poor service persist, it can be quite disappointing for customers. The comparison with services like judge.me, which offer assistance and guidance without any cost, is an important point of evaluation. Giving a 1-star rating is already quite generous considering the experience i've had. Hopefully, Editorify can address these issues to improve customer experience in the future, especially for its CEO's attention.

25 days using the app
importify replied August 28, 2023

We have responded to all of your emails in the past few days, with a maximum response time of a few hours between each email. You can watch a video of the email conversation and response time here:


Please note that our response time is a maximum of 24 hours during the weekdays and may be slightly longer on weekends. We are here to support you and resolve any issues you may have.

August 29, 2023

good so far still didnt use though...........................................................................

About 17 hours using the app
September 22, 2023

amazing app thanks for developer free plan please increase 100 reviews solid app for shopify website and customer buy manys products easily with the help of your reviews app.

Evil Eye
16 minutes using the app
importify replied September 23, 2023

🙌 Thank you for your feedback! We're thrilled to hear that you're enjoying our app and finding it helpful for your Shopify website. 😊 We appreciate your suggestion to increase the number of reviews, and we'll definitely take it into consideration. If you have any other feedback or questions, feel free to let us know! 👍

September 2, 2023

Good one

United Kingdom
2 months using the app
September 13, 2023

Gostei muito, fácil e rápido... excelente!

Kabanna Store
7 days using the app