Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from various platforms, boosting sales significantly. They find it user-friendly and value the extra features like video/image downloading. The app's seamless Shopify integration and theme compatibility are also praised. Merchants commend the customer service for their quick and efficient problem-solving. The app's affordability and feature-rich offering compared to pricier alternatives is a highlight for many.

January 15, 2023

The app is awesome, and every time I had a question or encountered an issue, the customer support team was there to help me out. They were patient, and knowledgeable, and went above and beyond to ensure that I had a positive experience. In particular, I want to give a special shoutout to Mike

Miss Lilly
7 months using the app
November 24, 2022

this app raised my sales a lot, team always help with all questions, thank you so much, keep up developing your app

AYA Sacred Wear
Almost 2 years using the app
importify replied November 24, 2022

Thanks for the review, we are always here to support you.

Edited January 24, 2023

I was unhappy with my experience with the app and they reached out to me in minutes to try to troubleshoot this. I appreciate their concern and care for customers. I cannot speak to the quality of the app because I already found another alternative, but I can say the developer really does care.

United States
3 minutes using the app
August 29, 2023

good so far still didnt use though...........................................................................

About 17 hours using the app
February 1, 2023

The team was very helpful! They helped me to properly integrate the app with my stores theme. I recommend. Thank you Mike!

Al Grandé Boutique
About 1 month using the app
importify replied February 1, 2023

Thanks for the feedback; we're happy we could help you.

Edited August 26, 2023

Editorify seems to have many shortcomings in its service. The slow response time, numerous bugs, and lack of technical guidance and assistance for customers are serious issues. Despite having the advantage of working with major Ecommerce companies in Southeast Asia, expanding to other platforms for learning and broadening Ecommerce presence could be beneficial. However, if technical problems and poor service persist, it can be quite disappointing for customers. The comparison with services like judge.me, which offer assistance and guidance without any cost, is an important point of evaluation. Giving a 1-star rating is already quite generous considering the experience i've had. Hopefully, Editorify can address these issues to improve customer experience in the future, especially for its CEO's attention.

25 days using the app
importify replied August 28, 2023

We have responded to all of your emails in the past few days, with a maximum response time of a few hours between each email. You can watch a video of the email conversation and response time here:


Please note that our response time is a maximum of 24 hours during the weekdays and may be slightly longer on weekends. We are here to support you and resolve any issues you may have.

April 5, 2023

Great response and assistance in resolving an app conflict. Up and running the way we would like. Thank you for your assistance.

United States
11 months using the app
September 2, 2023

Good one

United Kingdom
2 months using the app
September 13, 2023

Gostei muito, fácil e rápido... excelente!

Kabanna Store
7 days using the app
September 3, 2023


13 minutes using the app