Reviews (69)
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Fast with good customer service. It is very suitable for beginners. Hopefully after a while of use. If I no longer use the app, after that i still keep all reviews because already paid the cost before. Not completely lost, after the end of the contract. Thank you so much.
Love this app, easy to install and use. Compared to other review apps, this app meets all my needs, especially the import function is amazing.
Mike was very helpful on the chat, i am really happy with this app its helped me a lot i recommend it!
Great application, easy to learn, very responsive support!
Thanks for the feedback! If you need any assistance, feel free to reach out!
Exellent program user friendly and very quick to respond when help needed very helpful overall worth the money!
The best review app there is
Really good site highly recommend!!!
top
I like the app. I wish it were a little more reliable.
Katherine
Great product and great support! Thank you so much for everything. Will recommend this service.
Great app and works smoothly with 1688. Customer service is also very good - I had an issue over the weekend and Roy assisted fixing it within couple hours
good option
trash app and customer service. It's janky and inefficient. Had problems with their app and their solution was for me to delete my subscription
I appreciate your feedback, though I'm disappointed to hear about your experience. We did attempt to troubleshoot your issue with multiple requests for specific information, and when we couldn't resolve it to your satisfaction, we promptly processed your refund as requested. That's the main reason we asked you to delete the app from your store, so we could process your refund. we wish you success with your business.
It's a little difficult to use. It's a lot of manual work.
excellent for importing images, videos and reviews
Great customer service.
Fast and effective reply, solve the problem almost immediately. Great service and very happy with it.
Thanks Roy and the developers from Editorify! I have encountered an issue and they replied to my mail within 2 minutes and get the problem solved within 24 hour! Super fast support, definitely recommend!
Seems good so far
Editorify responded quickly and provided excellent support in resolving my concern; in addition to follow-up verification.
Thank you!
So cooy
So far my experience with Editorify has been amazing. Roy recently assisted me in setting up my "showcase review" page in my Shopify store. He did a great job and listened to exactly what I wanted. The page looks better than I hoped it would. I am incredibly grateful to him for responding to my help ticket so quickly and being so kind and understanding while working with me.
Thanks a lot for the feedback!
Great!
Great! easy to set up and use, so very helpful.
Thanks a lot for the feedback!
.
good customer support service
That was EASY! I was on hold with another product review app that I was using. They could not figure out why their import reviews were not working. While waiting I did a search and found Editorify and imported 3 Reviews before the agent returned asking to escalate the matter.
Thanks for sharing your experience! If you need any further assistance or have suggestions, feel free to reach out (support@editorify.com). Happy to have you on board!
perfect app highly recommended
Great App! Did everything I needed plus some. Only had one small problem. Emailed support and it was solved in two hours. Makes the chore of getting and managing product reviews a much easier task. Can't ask for much more than that!
nice
Boas funcionalidades no plano gratuito, recomendo.
Obrigado pelo feedback positivo! Fico feliz que o plano gratuito esteja atendendo bem. Estamos sempre melhorando a solução de avaliações. Qualquer dúvida é só nos contatar!
Working very smartly I give it 5star but I think it is not good Its deserve 100 star ratings
An extraordinary application and first-class technical support, they resolved all my doubts within minutes, and the attention was incredible.
Thank you for sharing this positive feedback about Editorify's excellent app and customer service. We appreciate you taking the time to leave such a thoughtful review highlighting the app's ease of use, customization, and integration with Shopify. Please don't hesitate to reach out if you need anything else.
l!,
CHARGES YOU FOR ANY REVIEWS TO BE POSTED EVEN WITH FREE PLAN
Thank you for your feedback. Upon double-checking, no charges were made to your store. i believe you got confused with another app or with Shopify monthly fees.
Additionally, you can email us the invoice for review. If any errors are found, a full refund will be issued.
Note: The automatic approval of new customer reviews in your Editorify settings is currently disabled in your store. -> https://cln.sh/rXVj2G3n
To have your reviews approved automatically, activate this feature in the Editorify dashboard under general settings. If you need assistance with this process, feel free to ask for help.
amazing app thanks for developer free plan please increase 100 reviews solid app for shopify website and customer buy manys products easily with the help of your reviews app.
🙌 Thank you for your feedback! We're thrilled to hear that you're enjoying our app and finding it helpful for your Shopify website. 😊 We appreciate your suggestion to increase the number of reviews, and we'll definitely take it into consideration. If you have any other feedback or questions, feel free to let us know! 👍
Gostei muito, fácil e rápido... excelente!
Personally this has been the best product ive ever tried for importing reviews. The amount of different websites you can review from is very extensive and I was surprised to see there were additional features like video/image downloading you could also do through the app. Finally the customer service was unmatched, I had developers specifically assisting me with an extremely complex query and had support all throughout the weekend to get it fixed. In my opinion there is no app that comes close to this when you factor in quality and support. Thank you Roy and Mike.
perfect
Good one
good so far still didnt use though...........................................................................
Editorify seems to have many shortcomings in its service. The slow response time, numerous bugs, and lack of technical guidance and assistance for customers are serious issues. Despite having the advantage of working with major Ecommerce companies in Southeast Asia, expanding to other platforms for learning and broadening Ecommerce presence could be beneficial. However, if technical problems and poor service persist, it can be quite disappointing for customers. The comparison with services like judge.me, which offer assistance and guidance without any cost, is an important point of evaluation. Giving a 1-star rating is already quite generous considering the experience i've had. Hopefully, Editorify can address these issues to improve customer experience in the future, especially for its CEO's attention.
We have responded to all of your emails in the past few days, with a maximum response time of a few hours between each email. You can watch a video of the email conversation and response time here:
https://app.usebubbles.com/fwPXGAgD94gaXsWGbnH3b6
Please note that our response time is a maximum of 24 hours during the weekdays and may be slightly longer on weekends. We are here to support you and resolve any issues you may have.
Multiple issues. Broken trash app like most others on Shopify. Customer service is headed by an illiterate moron.
Sorry for the bad experience. we tried to assist you, but faced some issue accessing your website due to an incorrect password provided by you. we reached out via email to request the correct password, but unfortunately, we didn't hear back from you.
Screenshot -> https://share.cleanshot.com/f9YbXQnz
Please contact us, will be happy to help you with this.
5 STARS !!! ..Excellent Support that ALWAYS solved any problem I
ever had ..the representative even created a video using "my site" to
walk me through the process ..Can't say enough great things about
this app and the fantastic support I recieved.
Thanks for the feedback and thanks for being part of our journey.