Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate thank you emails, noting its potential to boost sales and improve customer relations. Many commend its full customization features and detailed analytics. The quick and helpful customer support is also frequently mentioned. Some merchants report that it aids in customer retention and repeat purchases, enhancing professionalism and customer satisfaction.

Edited June 18, 2020

It started off great sent 30 emails 12 read them then used limit 10/10 app just stopped. I did upgrade when i loaded the app on my site so in billing i have a $7usd which 10.90 AUD charge. I'm paying $7usd ($10.90) for 3 days? Nope looks like a "delete App" from me! And i would like request a refund. If this is what you get for $7usd its not for me. I have over 100 subscribers since my store went live a week ago. And i hope it will keep growing. I need a paying app or free app that will deliver.
I have changed my stars as this was fixed for me and I have continued to use this app. It does what it says it does so that makes me happy. Thank you for fixing it for me.

P.O.S.E Fitness Wear
Australia
2 months using the app
Autoketing replied May 7, 2020

Hi P.O.S.E Fitness Wear,

We are terribly sorry for the unexpected experience which happened to you when using the app. 7$ is valid for 1 month-use, there were some mistakes and our dev staff is making efforts to fix it.
Please check the email so that we can adapt you to an alternative.
Hope you are still in favor of our products.

Warm regards,
Jo,
Autoketing Team.

July 7, 2019

nice one nice one nice one nice one nice one nice one nice one nice one nice one nice one nice one nice one nice one nice one

Everydayclique
Canada
2 months using the app
February 4, 2020

Great app! I would use it again. Thanks you for assisting me with my store through the simple thank you emails.

Electric Dryer Rack
United Kingdom
2 months using the app
September 24, 2019

I used this app to get automated thank you emails. Its working perfect for me so far. It was very easy to access.

Kieria Samone Cosmetics
United States
About 2 months using the app
Edited January 18, 2023

Vou começar a usar. Como é em português de primeira vista eu já gostei. Vou experimentar e espero ter suporte se for necessário. Obrigado.
Depois que inseri uma imagem ficou demorando salvar e não sei se vou conseguir.

Muito obrigado! Consegui salvar o trabalho. Agradeço a atenção.

Lojas Magister
Brazil
About 2 months using the app
Autoketing replied January 18, 2023

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

May 10, 2019

Great App Really convenient and saves lots of time. Would highly recommend this app, 100% 5 star from me.

Magika Mountain Furniture
United Kingdom
About 2 months using the app
Autoketing replied May 10, 2019

Dear Magika Mountain Furniture,

Thank you for your great review, If you have any problem please let us know via email: support@autoketing.com or live chat in dashboard.

Regards,
Autoketing team.

October 13, 2019

I like that you can customize it to make it your own personal message! I haven't used it yet so, when I do I'll give an updated review.

KELUXXE
United States
About 1 month using the app
June 19, 2020

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Ab Stimulator
United States
About 1 month using the app
Autoketing replied June 19, 2020

Thanks for your feedback. Don't hesitate to contact us if you have any further information.

Your friend,
Autoketing Team

Edited August 1, 2020

Haven't used it yet but hope it works!! I'll adjust my review accordingly. Also the plans should be updated in before downloading.

Cici Bloom
United States
About 1 month using the app
Autoketing replied August 3, 2020

We appreciate your review so much. Thanks for reviewing our service.
If you need any support, please contact our team.
Best regards

Autoketing team

September 24, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Talisman Perfume Oils®
Canada
About 1 month using the app