Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate thank you emails, noting its potential to boost sales and improve customer relations. Many commend its full customization features and detailed analytics. The quick and helpful customer support is also frequently mentioned. Some merchants report that it aids in customer retention and repeat purchases, enhancing professionalism and customer satisfaction.

April 17, 2020

So far so good, looking forward to using this more often then upgrading my fingers are crossed. !!!!

Cave Scents
United States
Over 2 years using the app
March 24, 2020

Really cool app. Just wish you weren't forced to upgrade in order to sent more than 10 thank you e-mails.

United States
Over 1 year using the app
June 17, 2019

I was unable to locate if there was a preview option and thereby confused how it would look when emailed to customers. I would recommend.

Classic Blueprint
United States
Over 1 year using the app
May 9, 2020

Great App! I don't if it's possible to have it also for multiple languages and for POS when a sale is done in the retail shops...

7 months using the app
Autoketing replied May 25, 2020

Thanks very much for your balanced and fair review of Autoketing app. Hope you're having wonderful experience with our app.

Your friend,
Autoketing Team.

Edited August 8, 2019

I used this app to help send email to customer after buy products like this idea thank you very much

5 months using the app
May 31, 2021

Very good app. It really personilized the thank you email to make the customer feel like it is a real person that took time to email them

United States
4 months using the app
Autoketing replied May 31, 2021

It'd great to see your feedback. Please chat with us or send an email if you need any support.
We will help you as soon as possible.

Autoketing team

October 27, 2019

Testing right now, so far so good......................................................................

Awesome OnlineStore
United States
4 months using the app
Edited June 5, 2019

Nickel, fonctionne a merveille. Très bon outil pour gérer la relation client et fidéliser ses clients.

Brianna James
3 months using the app
Edited October 25, 2019

This is a good app. However comes with limitations with templates. It can only send emails to the first time customers. I would like to have more flexibility in customization of columns resizing and custom email signatures etc. Hopefully they will add these feature along with drip-mail campaigns templates. The fact that this app is free is attractive.

Jake 'n' Jasp
United States
3 months using the app
Edited August 8, 2019

I used this app because it help me to send thank you email to customers who visited or purchase form my store

Kings and Queens Closet
United States
2 months using the app