Hello, I added a new affiliate and when I place an order from its internet link, the money appears on the account of another affiliate. Could you help me solve this problem please? Here is my mail : email@example.com
Hi, it sounds there might be some confusion. This sounds like a support inquiry. I am going to send you a message through our support channel.
Best affiliate app suited for our needs. With recent total redesign even much better user experience. An overall no-brainer for us as the team from Enlistly was adding requested custom features extremely rapidly.
App is working good and easy to use. When I had questions support was very helpful and pretty quick. I'd give it a try and see how it does with your store.
Build Kit Boards
I wasnt looking to spend a lot of money on an affiliate app because I wasnt sure if I would have many people sign up. This works really well for me. I set a minimum withdraw limit for my affiliates so only the serious ones get $$. This makes it easier because the process is manual. Tracking is fine, and i thought setup was good. Overall, its not amazing, but im not paying for that. It does more than I need and is only $9/month. Cant beat it for my current size. I wish they would send email updates when things are updated. My API key was changed and things weren't being tracked for about a month (hence 4 stars). Ive been using this for about 6 months for reference.
Thank you for the review. As we continue to provide an affordable feature full affiliate solution your feedback is very much appreciated! We will be reaching out in regards to getting your referral orders retroactively synchronized.
My initial review was left Jan 2019, I have updated it on June 2019.
Developers have offered to help with bulk pay although it's another time consuming process and not readily available to every Enlistly customer as it should be. I'm still not able to bulk pay but will note they provided additional options beyond what's on the platform.
I unfortunately still have one major gripe which prevents this system from being beneficial to me. I'm quite angry at myself for choosing Enlistly and not dumping them when I had fewer affiliates, and equally angry at Enlistly for stringing me along saying they'll implement this basic feature that all their competitors have "soon".
A new affiliate can sign up and tell you what coupon code they want. You have to manually make that coupon code, then assign it to the referral on a separate section of the platform. Other similar apps create the code automatically. This may not sound like much until you've done it 100+ times and stop looking at applications because it takes too long to create coupons only to see if maybe they'll generate sales.
I now have too many affiliates to switch to a better alternative than Enlistly without it being a nightmare. I've asked for 7 months to please be able to automatically create the coupon code the affiliate requests, and I've been strung along saying it would be available soon. I've sent a follow up every month since the initial request and haven't gotten a reply in the past 4 months.
Please do as much research as you can before choosing an affiliate service. Once you're locked in with many affiliates, it becomes a nightmare to switch. I would not recommend this one until they offer automatic coupon code assignment.
Hi Bird E-Juice, I understand your frustration. Please feel free to reach out and we will provide you with methods to mass pay.
HORRIBLE!!!! DO NOT USE! This app has good intentions but good luck getting it to work right. They have zero customer service to back it up and if you have any problems they take forever to respond to any communications and WILL NOT EVER give you a call for anything. I am pretty computer savvy and have even paid a computer technician to try and fix the issues... and still cannot get it to work as intended.
I now have commissioned sales guys that are upset with me and want to know why I can't fix the site. I have paid other people to try and fix it and got ZERO support from the Enlistly. I HOPE SOMEONE AT THE COMPANY READS THIS because this good be a very good app if it actually worked right and you had the customer service to back it up.
I apologize that Enlistly's chat and email support channels did not meet your needs. Thank you for the feedback as we are always looking for ways to improve.
Tiny Rabbit Hole
didnt work after support took awhile to reply me, then the next reply didnt came despite multiple requesting for help thru email.
-Very low price with absolutely no hidden charges
-No limits at all unlike many other affiliate marketing apps (Includes number of affiliates, orders and commissions)
-Affiliates can edit their link to may it conform to their them or their brand
-Tracking, tracking, and more tracking
-Reasonable customer service response time (3-5 hours) in business hours from my experience
-Best referral app I could find for the money after lots of research
-Can technically pay affiliates in any way you wish as long as you mark it as paid, however PayPal is integrated
-The in-app messaging isn't actual direct messaging it's just a form that sends a regular email for you from your Shopify email address
Overall very underrated app, would recommend.
Exactly what I was looking for. The platform is clean and easy to use for both shops and affiliates. I would love to see a feature to bulk/auto pay affiliates one day! We've just launched, but we're excited to start using it.
Works perfectly for a very fair price.. No tiers of pricing structures.