Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline product imports and inventory management from eBay to Shopify. They appreciate its user-friendly interface, seamless integration, and robust performance. Features like real-time inventory synchronization, customization options for product attributes and pricing rules, and secure data import are praised. The app's ability to handle large accounts and quickly import thousands of listings is also noted. Many commend the responsive and dedicated customer support team.

October 28, 2023

Paid TWICE for importing items from eBay
Charged me then blocked me from importing
items. Poor customer service as they have no one to call
Calling cc co to refund my money

Petrella's Coins,Stamps,Postcards
United States
Almost 2 years using the app
October 3, 2023

If you require the unit price on your products, DO NOT get this app. It does not import the unit price. I have asked them to do it, gave them permission to my store and they changed something in the code, DESPITE the unit price being an option in the product view on shopify. They did not even implement it correctly. After they reverted the changes, they told me they would work on importing the correct thing. That was 1 month ago. They told me numerous times "We are working on it" "I will update you tommorow" (Sometimes didn't even update me the next day and straight up ignored me), but it is still not done. Would have been a lot better if you just said you are not capable of doing it, instead of wasting my time.

Atlantik
Germany
2 months using the app
Edited September 14, 2023

App was great in the beginning, now only imports part of the items descriptions and customer service has not replied to numerous emails. Recently items have not imported after a day or more also. We pay more for faster syncing and priority service but we not sure if this app is being supported anymore.

UPDATE: It seems their attempt to fix the upload issue they reverted our entire store back. Now having to re edit all products on our website. Please be aware that they may edit your product listings without your authorisation.

They will also not reply to our email about these modifications to our listings.

sayercnc
Australia
11 months using the app
September 22, 2023

I'm really starting to wish I hadn't chosen this importer/integration app. I have had nothing but problems with this importer. This app is supposed to integrate your Shopify and eBay stores, removing items from eBay when they sell on Shopify. They have reimported my items and I'm still having this issue. This was the beginning of August, now we are at the end of September. And I still have to manually remove items from eBay. Unfortunately this has led to overselling to no fault of my own. Pankaj reluctantly refunded my last month payment. I paid for a year, so I am stuck for the next 8 months unfortunately.

B Squared Liquidation
United States
5 months using the app
August 16, 2023

The app was good at first, although now it is not updating in real time. The listings from ebay are sometimes taking over 24 hours to import to our shopify store. As someone who posts our products daily on our social media platforms (an rely heavily on our social media following to convert sales) I'm now constantly being hounded by our followers asking where our products are, and why aren't they listed on the website? This is because they ARE NOT being updated to shopify in real time (like promised by the ap). I've reached out to customer service MULTIPLE times and they keep trying to tell me there is nothing wrong and it should only take a few minutes for items to transfer over. This is not true, the items are not transferring over and like I mentioned before, are sometimes taking over 24 full hours to show up on my shopify store. For example, I have over 30 products that were listed at 8 am this morning, its now 12:30 am the next day, over 16 hours later, and they are still NOT listed on my shopify store. If this issue isn't resolved soon, be weary of their promise to offer "real time importing" as that just isn't true.

moonshinegaming
Canada
About 1 year using the app
August 16, 2023

Horrible customer service, we have 2 ebay stores and they need to be reauthorized every day, half of our items dont sync and my emails have been ignored for weeks. waste of time and money

Boca Med Tech
United States
Almost 2 years using the app
August 2, 2023

The worst, no one ever contacted me for tech support, I dont believe any of the 5 star ratings, canceling and getting my money back. they can keep their garbage.

My Store
United States
3 months using the app
Edited October 3, 2021

constantly stops working.. unreliable at best. Keeps making me look like a fool to my customers...... even this review platform is buggy

CPS Carolina Process Solutions
United States
Over 3 years using the app
Edited November 3, 2019

Normally they are offering custom template but their support didnt make anything for me.a little deceiving.Be aware

Vintagepillowsstore
Türkiye
Over 1 year using the app
Edited April 12, 2021

I paid 15$ and no login possible because that script not allow me to login into ebay.de because I sit in PT, it`s pandemic and work from where you want, just that program not, shit at all but mainly grap the money, - stars I would give you for this behavior

BUY4U GmbH
Germany
12 months using the app