Reviews (255)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality print products and reliable shipping, which enhance customer satisfaction and repeat business. They appreciate the competitive pricing, user-friendly interface, and wide range of customizable products that help diversify offerings. The app is noted for its seamless Shopify integration and minimal technical issues, facilitating smooth product management and order fulfillment. Customer service is also a strong point, with staff members like Wendy and Irving receiving specific praise for their responsive and helpful support.

March 12, 2024

Inkedjoy has been amazing for my e-commerce business every step of the way. I appreciate the user friendly capabilities and ability to bring your ideas to life!

Realm of Wonders
United States
13 days using the app
Edited January 11, 2024

**second update** The products did eventually arrive to customers after approx. 3 weeks, all with massive quality issues. The items look nothing like what you would expect from mockups, the fabric is sheer and the printing looks really diluted. The "branding" is just them cutting off the old tag that is sewn in during the construction of the garment (leaving behing the part that is sewn in and the threads) and sewing on a new tag, which looks messy and you can tell was not done during the original construction, then attaching a poorly printed swing tag and putting the item in a poorly printed plastic bag. The plastic bags are all 1 size so a pair of women's underwear is loose in a bag sized for a men's T-shirt. I have had to issue 8 refunds and close my store due to this.

**update** The design tool is great and Wendy is very nice, however the app has a lot of issues intergrating with Shopify. When a customer places an order it is not fulfilled automatically, you have to log in to Inkedjoy and pay manually to place the order. Lots of technical issues. Orders showing as "fulfilled" on Shopify and customers recieving emails saying their items are on the way when they haven't been fulfilled yet, and others showing "not fulfilled" when they should say "processing". Got many emails from Shopify saying that InkedJoy has rejected my request for fulfillment but Wendy assures me that they will be fulfilled anyway.

Also very slow processing. One of my customers ordered an item 2 weeks ago with express postage, 9 days later InkedJoy finally said it was fulfilled and added tracking, but the tracking still does not show that the item is on it's way. I have had to send a refund to the customer at my own expense as InkedJoy told me they don't do refunds. All orders take over a week before they are posted and tracking for all of my orders still shows "unknown" even after many days so I have no clue where any of my orders are at this stage.

FLASHER
Australia
About 1 month using the app
March 25, 2024

Offers a streamlined interface, extensive product selection, effortless integration, reliable fulfillment services, and dedicated support, making it the go-to choice for effortless dropshipping success.

Arti5t1k4L & Funklove Creations
Canada
2 months using the app
December 8, 2023

Easy to use and fast production and shipping so far! Eve has been very helpful and quick to respond to mu questions too.

HayGoodies
United Kingdom
12 months using the app
March 5, 2024

Good app. I love the products they have, and the support is really good, Wendy spent 2 days to help me with the product import, really appreciate.

YoYoGiftShop
United States
About 2 months using the app
December 16, 2023

Excellent app. It is easy to upload images and design products. There are instructions regarding size of files and ways to ensure high quality upload of images. Very prompt response with customer service.

Magicbreu
United States
7 days using the app
April 22, 2024

Just starting to use it and the customer support always gets back to me.

BuyWisper
United States
3 days using the app
January 30, 2024

I love Inkedjoy. There are so many options for customers of all ages and sizes. Integration to Shopify is super easy too! I am looking forward to receiving my orders.

Planet V Design
Australia
18 days using the app
January 5, 2024

Great variety of products. Thank you

Art House Fashion
United States
Almost 3 years using the app
January 17, 2024

It is an application that I will use a lot in the future.

lydianer
United Kingdom
4 months using the app