Reviews (2,221)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, ideal for beginners in dropshipping. It offers seamless integration with Shopify, automating product, inventory, and order syncing, which boosts operational efficiency. The extensive product catalog caters to various niches, and customization options aid in brand building. Merchants also value the efficient order fulfillment, reliable shipping with tracking, and responsive customer support. Additionally, the app provides competitive pricing, robust quality control, and global warehousing, enhancing business growth and scalability.

April 28, 2020

Eprolo is such a wonderful app that lets you sell all of Aliexpress products with free delivery. Even the prices are a little bit higher but it really deserves it with the free delivery and special packing.

OhMyNails
United Kingdom
22 days using the app
September 5, 2023

amazing app and service!

BOSA SWIM
Australia
21 days using the app
July 24, 2019

I am writing this a fellow seller to let anyone considering using this App to not do so. Entrusting my business to this APP, the products and shipping has been more than detrimental to my business and its reputation. I am unsure how I will truly recover from all of Eprolo's lapses. I trusted this APP for several reasons. I trusted that if Shopify offered it...then it was reputable. I regret not reading the reviews which is why I am truly taking the time to place this here for all to see and know. Please do not let this happen to you. Although the APP is wonderfully created and looks so very promising, please don't be fooled like I have been. The shipping times are horrendous, US expressing shipping truly is not available. You will not be informed of this until after you have placed the order, paid for express shipping and inquire as to why this order has yet to ship. Only then, will you be informed that they cannot ship your product expeditiously. You will be stuck with explaining to your customers, repeatedly apologizing and refunding more often than not. The tracking numbers they provide really lead to nowhere traceable. If it does finally show anything it will still say processing and the order is being prepared to be shipped. I will be transparent and tell you that out of 100 plus order only 2 people (that I can tell thus far) have received any items. One of those I had to fully refund, because the item they ordered came worn, tattered and stained. They stated that it literally looked used (baby anti roll pillow). When reaching out the company about concerns they or either non-responsive of half responsive and never fully address your issue. The use of this App has been a customer service nightmare for me. I am constantly met with inquiries about where the orders are, refund request, or tracking updates to which it is very difficult to provide because again the tracking does not lead anywhere. If I could give "zero" stars I would. I want you all to know about this. If you care about your business reputation (which I know we all do) be mindful of this app. We work hard to build our business, reputations and brands. We do not deserve to entrust a company such as this with our reputation only for promises to go unfulfilled. The only thing I can hope for at this point is that my service recovery works with my customers in an attempt to rebuild. This has truly cost me much more than money... Please learn from my experience and save yourself the head and heart ache. I am happy to show anyone all of my initiated refunds, complaints, etc... to help anyone that may need it...I truly hope this helps someone who is freshly starting out. Avoid this pitfall. I wish you all the very best.

Mega Varieties Group
United States
Over 1 year using the app
April 21, 2020

Eprolo has a large amount of products within their own inventory that you can choose from. It has an easy to use import system very similar to oberlo (however doesn't have the compare to option). The main advantage is the real ability to build your own brand, to ship items together instead of multiple packages and the shipping times along with quality control. No other service offers this.

Fluffy caterpillar
United Kingdom
21 days using the app
May 13, 2020

Many products and good service. They are very responding. Im l ooking foward to make a good business with them.

Handy Genies
Germany
21 days using the app
Edited April 21, 2021

Great App! Just loved it. It lets you fulfil orders via ali as well as you can source products with them at great price. Just unbelievable.

Go Anime Store
India
21 days using the app
Edited September 21, 2020

Fast, reliable dropshipping. Easy importing of products to my website, I didn't have to do anything but click a button. :) Thanks so much!

My Swoodie
United States
21 days using the app
Edited April 2, 2021

Usei o aplicativo para angariação de produtos, o que funcionou bastante bem, de forma fácil, clara e muito intuitiva.

SoGood - Online Shopping
Portugal
About 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

April 6, 2019

Eprolo has become my defacto dropshipping app to source products for my store. Presentation and layout is great, product searching is superb and options for faster shipping- Perfect!!! Prices are competitive, product photos seems better quality and importing to my store is a breeze. One negative thus far is an item was lost in delivery using E-packet. Expected it in Florida, but its somewhere in Texas at the moment. Other than this, highly recommend Eprolo.

Just Tech Things
United States
About 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

February 16, 2021

J'aime beaucoup cette application, on trouve des produits nouveaux avec des belle images. Je l'utilise mon site et je suis très content .

Chams shop
France
21 days using the app