Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient order fulfillment, rigorous quality control, and responsive customer service. It offers a variety of branding options, including private labeling and custom packaging, which helps maintain brand identity. The app's user-friendly interface, seamless integration with Shopify, and automation features save significant time. Its extensive product catalog, real-time stock updates, and product sourcing tool simplify inventory management. The app's order tracking feature and global warehouses ensure timely delivery, enhancing customer satisfaction. The customer service team is consistently praised for their prompt responses and helpfulness.

October 18, 2023

I am strongly recommending EPROLO for every dropshippers out there looking for a complete order fulfillment App. Look out no more because EPROLO got you covered. From product sourcing, to product delivery. They are trusted partners whose goal is to make dropshipping business convenient for all.
EPROLO answer all your shipment questions because it is available world-wide and the shipping fee and the experience they offered is top notch.
Their commitment to business and outstanding performance from their worker make this possible.
EPROLO ensures seamless operation from the point of ordering to the point of delivery and this allow dropshippers to stay focus, working on how to get more customers because they've covered for all of your other works.
Also, their customer care assistance is open for you that you don't have to worry of time delay. EPROLO is taking the lead.
Look no further, EPROLO answer all your questions and needs.

Xtra Multi-purpose Stores
Nigeria
About 1 month using the app
August 2, 2023

Has been great so far, my only complaint is the processing times - I was expecting much faster shipping times, which is the case - however, I'm finding many of the packages are in processing for at least 3-6 days before the tracking information finally updates to show the package is now on route. This means that items are arriving in around the same timeframe as AliExpress which is a shame.

However, the ease of use, the custom branding & more still makes this an excellent alternative to AliExpress - I will also say that Bella, my agent has been absolutely amazing throughout & helping with anything I could possibly need.

DDLG World
United Kingdom
10 months using the app
August 24, 2023

So far I am quite pleased with Eprolo. Irving has been very helpful with all of my questions on products. I email him quite often and he has never once missed replying to me. I am hoping to have have my website go live on Sep 1st so I will revisit my review after I do test orders. One thing that is a little frustrating is that when an item imports into my Shopify, the weight changes from g to lbs but the number is not converted so I have to manually put it back to g. I wish I would have researched their AliExpress importing better. I wasn't aware that the price and shipping of those items aren't correct until you send a test order to Eprolo for a price quote. So I have quite a bit of editing ahead of me. But as long as Shipping and ordering run smoothly, I will continue to utilize Eprolo.

Stephanie's Tasty Treats and Party Supplies
United States
3 months using the app
July 24, 2023

I like eprolo, the only issue is when waiting for my "For Beginners" membership I am still having to wait for a review and have been since I created an account with them. So I am unable to do any branding at all which is unfair and hard to understand. I wish they could fix this, rectify my account so I can start branding officially and also I am thankful for the help they give and how they communicate too. I am thankful for eprolo and will continue to use their services as I am comfortable with them. Hopefully I am able to have my account fixed too.

WORTHLESS
United Kingdom
3 months using the app
August 28, 2023

Very frieldnly app. easy to use.
A lot of stuff. very fast shipping and you can choice custom labeling with low price. we will see after few weeks of using:)

Movella
Sweden
5 months using the app
July 20, 2023

I just started working with them and so far they have been reliable, Every complaint I had was resolved within 24 hours.

suavemart
Nigeria
3 months using the app
November 6, 2023

For me start is so good

NIMI$
Kosovo
About 2 months using the app
Edited May 23, 2023

The service at Eprolo is very significant and have a fast response.
Rick was very helpful with the branding and other information for my store.
Thanks!

E-studio
United States
10 months using the app
July 28, 2023

Impressive dashboard and functionality. Customer support is good too but I would recommend a little work in supplier area, product reviews.Besides that, everything is good.

ClosetDeals
India
3 months using the app
May 11, 2023

I've recently joined Eprolos and I'm already impressed by their customer service. The team is undoubtedly professional and attentive to my needs. It's a promising start, and I look forward to experiencing more of what they have to offer.

DjurKompisPrylar
Sweden
16 days using the app