Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient order fulfillment, rigorous quality control, and responsive customer service. It offers a variety of branding options, including private labeling and custom packaging, which helps maintain brand identity. The app's user-friendly interface, seamless integration with Shopify, and automation features save significant time. Its extensive product catalog, real-time stock updates, and product sourcing tool simplify inventory management. The app's order tracking feature and global warehouses ensure timely delivery, enhancing customer satisfaction. The customer service team is consistently praised for their prompt responses and helpfulness.

April 13, 2020

I've placed multiple orders and haven't had any issues. The customer service has been responsive. Thank you.

Random Squared
United States
Over 2 years using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

Edited July 26, 2020

je veux donner 5 toiles mais je laisse place a l'amélioration de cette app.
Sarah est incroyable pour le service a la clientele.

la chose a travailler c'est de respecter le nombre de jour avant d'envoyer la commande au clients. je trouve un peux long et aussi les frais du shipping sont un peut trop et ils utilise tes idées pour rajouter du produits dans leurs site...

Bref continuez et je suis sur que vous allez devenir un des meilleurs de ce game.

I love it :)

FashionKila.com
Canada
Over 2 years using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

July 13, 2019

This is a great app. You can add products with faster delivery times. The Selection is updated often.

Starz Boutique
United States
Over 2 years using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

Edited June 11, 2021

Competitive prices and good products, but they don't offer 24/7 customer service. They are only available during Chinese business hours and also they do not work on weekends. If you have any problems, keep in mind that you will have to wait and so will your customer.

Paris Girl 21
Mexico
About 2 years using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

Edited December 29, 2021

Great app easy to navigate. Fulfillment, shipping and delivery of orders is within the stated time period of approximately 4 days. Great source for quality products. Responds to product enquires within 12 to 24 hours.

Hopeford Streams
Canada
About 2 years using the app
January 14, 2021

I received 3 order , the courries lost 3 products on 5 in my first order(It's not fault of eprolo),fortunately the customer service is available ever in the morning( china time) to help you. I received the full refund immediately for the lost items. The app is easy to use and good. Just one things to be 5 stars, the processing order it's too slowly. In the faw it's wrote 2-3 days but i wait ever 5 days, 2 days of delay for the processing order are really important. For the rest is an amazing app

FEELINGUD
United Kingdom
Over 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

July 13, 2020

i used this app to start up my business for the first time and i can say i am very pleased with this app i would recommend.

GlamGoddessNYC
United States
Over 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

Edited June 26, 2021

Great App, Made my life so much easier. Very easy to use. Covers all dropshipping features. Friendly and helpful customer service team. Just need to improve the feature of Pricing rules.

vtradeau
New Zealand
Over 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

Edited January 3, 2021

Its great app for Dropshippers. Better than many other apps and on top of that it's absolutely free. Highly recommended.

Beela’s
United Kingdom
Over 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

Edited July 28, 2020

Excelente aplicación para hacer dropshipping. Todo automatizado, soporte rápido y eficaz. Y clientes finales satisfechos.

Balui.es
Spain
Over 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!