Reviews (2,319)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product importing and order management, integrating smoothly with Shopify. They commend the responsive customer support and fast shipping times, which enhance both customer and merchant satisfaction. The app offers a wide product range and branding options like custom packaging, aiding in professional brand development. Competitive pricing and no upfront costs also contribute to better budget management and profit margins.

October 23, 2019

Very buggy and laggy, but pretty much the same as oberlo. I wanted to delete the app but somehow EPROLO doesn't let me remove it from shopify. Can't recommend this app...

Valleyhoop
Switzerland
3 days using the app
EPROLO replied October 23, 2019

Very confused and very disappointed, just installed EPROLO app for 3 minutes and posted this 1-star review. EPROLO app is not like Oberlo, It can do way more than Oberlo and you can easily remove EPROLO app from your Shopify admin- Apps page, just simply click the uninstall button.

June 1, 2019

I searched for car accessories and absolutely every product I found with EPROLO, I also found it much, much cheaper on AliExpress. So, at least for me, it's totally useless. Uninstall.

Ruko Store
United Kingdom
37 minutes using the app
EPROLO replied June 3, 2019

Most of the products on Aliexpress are not included with shipping fees. At Eprolo, all products are free shipping. That`s why you may see the price is higher than Aliexpress. Also, Eprolo provides free supply management, quality control, customize invoice and packing. Which you will never find from Aliexpress. You have just installed Eprolo app for less than 20 minutes and leave this 1-star review and said this App is useless. This is not true and I believe thousands of Eprolo users can prove that.

June 27, 2019

Do not use the APP to if you are planning on shipping to South Africa. It is not setup for South Africa. Repeat: Do not use the APP to if you are planning on shipping to South Africa. It is not setup for South Africa.

DazeSquad
South Africa
9 minutes using the app
EPROLO replied June 28, 2019

Hi
We were really confused about this 1-star review, Eprolo app supports worldwide shipping and this app is available for all sellers from any countries. You have just installed Eprolo app for 5 minutes and leave us this 1-star review, you could contact us via email or LiveChat if you have any questions. This is really a heartbreaker action since our developers are working so hard to create more useful features every day.

February 21, 2019

This app is a scam. Look at what they write in small letters inside the app (notice: Balance is $100): "What if I can not spend all the balance before I uninstall Eprolo? Processing the prepayment only when you want to choose Eprolo as a long term partner because balance cannot be withdrawn. You can order products from Eprolo for yourself to spend all the balance." ...In other words, they suck you up in $100 even if you make no sales. Shopify should ban these companies permanently. What an insult!!!!

Prime Desire
Lithuania
8 minutes using the app
EPROLO replied March 1, 2019

Hi
I think there is a misunderstanding. You have just installed Eprolo app for 2-3 minutes and written this review. This is not fair because you haven`t spent any time to experience the app before writing the review.
the prepayment feature is only for sellers who already have orders going on Eprolo. Paypal charges 3% fees from us of each payment, we offer this feature so that sellers can prepayment once to avoid the Paypal fees, and we return the fees to the seller. this is a win-win option for both sides.