Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient order fulfillment, rigorous quality control, and responsive customer service. It offers a variety of branding options, including private labeling and custom packaging, which helps maintain brand identity. The app's user-friendly interface, seamless integration with Shopify, and automation features save significant time. Its extensive product catalog, real-time stock updates, and product sourcing tool simplify inventory management. The app's order tracking feature and global warehouses ensure timely delivery, enhancing customer satisfaction. The customer service team is consistently praised for their prompt responses and helpfulness.

Edited January 28, 2020

Very good. I havent used it much but it seems to work fine for drop shipping. We'll see how it goes.

GemTechPCs
Canada
10 months using the app
September 6, 2023

I was sceptical at first.
I used other services and they failed.
The other service process was clumsey.
EPROLO interface is slick!
It works perfectly and is very fast at gettingproduct on your site.
I highly recommend EPROLO if you have a Shopify cart.
It is AWESOME!

QAZsee
United States
3 months using the app
July 15, 2021

Awesome customer service. Best app on the store in my opinion. Customer service is super great, fulfillment is fast.

scrignodellotaku
Italy
10 months using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

March 19, 2020

I have been using EPROLO since I found it. Drop ship products are great. I have not had to contact for anything as yet, but if I ever do I will update. So far so good with the app. This is a professional solutions for getting started, as one of the only dropship providers who actually remove products that are no longer available, it saves a ton of work going over inventory to see if items are still alive or just hanging around on my store without a source. Kudos. Keep up the good work

The Good Vibes Well-being and more
United States
9 months using the app
August 30, 2023

The Eprolo team provides a good customer service to me as a merchant, responsive and responsible reply, especially my agent Carol.

Homevenient
Hong Kong SAR
4 months using the app
July 22, 2020

Helps with multiple orders from one client and also good with customer service. i like it very much,great

AfterShip Store
Hong Kong SAR
9 months using the app
Edited March 6, 2020

Issue resolved. Winnie helped with fulfillment to get products fast! Astounding customer service, very swift! I am happy to work with them. Thank you eprolo ⭐️ ⭐️⭐️⭐️⭐️

KountessAlexander
United States
9 months using the app
February 5, 2022

I tried this app amd is really surprised i was able to get many items at great price but the shipping is extremely slow

Mandujour
United States
9 months using the app
Edited July 15, 2021

Live chat available to assist with changes to orders, shipping updates, urgent orders and other queries. Can fulfill shopify orders and also upload orders from other platforms.

Panache Moda
South Africa
9 months using the app
December 25, 2020

I use EPROLO for my business and it's been great, They're great with sourcing products and fulfilling your shipments in a good delivery time that keeps your customers happy.

Smart Home Cove
United Kingdom
9 months using the app