Erply POS Integration

inventory is not synced!!

this is so unacceptable, since all orders can't be fulfilled and this makes us look really bad and our customers are very disapointed.

We've used ERPLY as our brick and mortar PoS system and Inventory system since 2014. I can't recommend it anymore. As you add more and more SKUs, the connection between ERPLY and Shopify will break. We've ran into a lot of inventory issues over the last year and support is lacking. If you're a smaller retailer, you're better off going with Shopify PoS.

The connector is pretty straight forward and it would be ok if it worked. It has several issues with syncing products. Orders come through but products are another story. The connector they uses a single connection to shopify for all of their users so they take a significant time to sync if they sync at all. Support is also an issue as they don't invest the time to fix the issues in a timely manner. Simple issues take several days. Major issues so far have taken 3 weeks and counting.

Great system but integration support is not good. Quite frequently there is a synchronization problem. When you load new inventory in the backend it does not always synchronise with the shopify store and require you to log a support ticket which take 2-3 day solve. Recently had a problem and the ticket has been open fro 2 weeks without resolution.

I am very satisfied with Erply, the support is also very helpful and in most cases the requests are answered relatively quickly. The integration with Shopify works very well so far. What I like most about Erply is that it is very customizable.