Reviews (669)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for providing clear and accurate delivery estimates, enhancing customer satisfaction and boosting sales. It features a user-friendly, customizable interface that maintains quick page load speeds. The support team is noted for being responsive and helpful, available even on weekends to swiftly address issues. This app is valued for improving both the shopping experience and operational efficiency of online stores.

November 23, 2024

I just wanted to take a moment to share my experience with this app. It’s by far the best app we've ever used here on Shopify! It's truly a must-have for our business. The customer service is outstanding, with quick responses and a genuine commitment to helping. It's definitely worth every penny.

Highly recommend it to anyone looking to streamline and improve their Shopify experience!

Thank you for such an amazing product and service!

EV Rider Scooters
United States
6 months using the app
November 21, 2024

I absolutely love the EDD+ app! It's incredibly user-friendly and has significantly improved my customers' shopping experience by displaying clear and accurate delivery estimates. The customization options are fantastic, allowing me to seamlessly match it with my store's theme. What truly stands out is their stellar support team—they are fast, responsive, and go above and beyond to resolve any issues. Their assistance made setup a breeze. Highly recommended for anyone looking to enhance customer satisfaction and boost sales!
THANK YOU.

Zenartbliss
India
9 months using the app
October 25, 2024

I had an issue with EDD+ disappearing from my storefront when a new variant is selected - I couldn't figure out myself how to re-load the app every time this happened.

Initially the team were of the impression this couldn't be fixed, but this didn't stop them trying!

A few emails later to understand the situation and we now have a delivery countdown timer that stays put.

Stellar customer service - we were kept informed of what they were doing every step of the way.

Would highly recommend to anyone!

UK Aspire Vendor
United Kingdom
About 2 months using the app
December 2, 2024

Great support, really efficient. The app is really good, the customers are able to see the delivery date immediately.

Woodili
Hong Kong SAR
7 months using the app
August 31, 2024

Amazing team, fast and swift support and outstanding assistance with request done in instant! I am amazed and very happy..... thank you.

TTfone
United Kingdom
Over 1 year using the app
September 26, 2024

App is helpful. Plus the customer service is like bang in will reply you like within minutes.. very helpful

Quick Steals
India
2 months using the app
August 16, 2024

Had a few issues setting up the app, but support are very very helpful and ended up doing it all for me when I described the issue. Reponse time was very fast too. Highly recommended.

Bike Yard Online
United Kingdom
3 months using the app
August 19, 2024

Responsive support, they made everything clear in minutes. Fast support and good app, thanks

Glamholic
United States
About 1 month using the app
October 25, 2024

perfect!

STOA HOME DESIGN
Brazil
11 months using the app
November 15, 2024

the app doesnt hold alot of codes due to which store wouldnt lag thats the first thing, and second thing is i dont usually rely on support through email but this app really helped me provide support with instant response in email, support was very informative

ZENITH
United Arab Emirates
About 4 hours using the app