Reviews (356)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for enhancing customer experience with clear delivery estimates, boosting satisfaction and trust. It's praised for high customization, allowing tailored delivery times for products or categories. The app is user-friendly, easy to set up, and reliably displays estimates without slowing stores. Merchants commend the fast, responsive support team for resolving issues quickly, making it a must-have for Shopify stores.
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Hemos tenido problemas con al app. Varias veces hace mal el calculo de las fechas y eso nos ha traido problemas con los clientes. Hemos marcados que calcule dias habiles sin contar sabados y domingos, y muchas veces lo calcula de corrido, o no nos deja fecha en el pedido. Algunas veces funciona bien y otras mal. No sabemos como solucionar los problemas
Been using this app for two years and it has been effortlessly informing my customers of the expected delivery and the app fees are reasonable too, wasn’t expecting much from customer service but the support team completely exceeded my expectations, even going as far as to provide a demonstration video upon my request for a guide so I can do it myself in future.
I love this app and the quick support. I have been using the free version for one country and now have upgraded for multiple countries and it gives the customers an amazing experience and trust. I do recommend.
I have been using this for over a year now and love how sleek the design is. Also, not to mentioned that the loading speed is so fast. Doesn't slow down the page like other app at all.
Function wise: 9/10
Usability wise: 10/10
Design wise: 9.5/10 ( can add more template for the delivery)
Customer support: 10/10 - Response extremely quick whenever I have questions
Highly recommended. Best app in this category out there
I absolutely love the EDD+ app! It's incredibly user-friendly and has significantly improved my customers' shopping experience by displaying clear and accurate delivery estimates. The customization options are fantastic, allowing me to seamlessly match it with my store's theme. What truly stands out is their stellar support team—they are fast, responsive, and go above and beyond to resolve any issues. Their assistance made setup a breeze. Highly recommended for anyone looking to enhance customer satisfaction and boost sales!
THANK YOU.
I had an issue with EDD+ disappearing from my storefront when a new variant is selected - I couldn't figure out myself how to re-load the app every time this happened.
Initially the team were of the impression this couldn't be fixed, but this didn't stop them trying!
A few emails later to understand the situation and we now have a delivery countdown timer that stays put.
Stellar customer service - we were kept informed of what they were doing every step of the way.
Would highly recommend to anyone!
Can be a bit difficult to understand at first but once you get an understanding of how things work it's a pretty good app, I've compared it with others app this turned out to be the best option, I've tried like 3 or 4.
I've have contacted their customer support twice, I'm pleasantly surprised how quick they are to resolve any issues. oh and they don't waste your time, they just get it done.
I definitely recommend this app, go for the paid version, it's worth it.
Unhelpful, we faced multiple issues and we really couldn't understand how to fix it - we have vendor tags and each vendor tag had a different timeline
All the help I received, was not helpful.
No proper support from the team
the app does what it is supposed to do. support is quick and helpful. the options to calibrate the app are great and you can use it super simply but also set up complex messaging. great app and value for money
Despite the benefit of the app that increased our conversion rate for the store and deliver a great information yet simple for the customers, I'm here to write about the great customer support and how fast they are in dealing with issues, they are very professional and I recommend everyone to download this app and use it's great features.
Well Done.