Reviews (292)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience by providing clear and reliable shipping information, which builds customer trust. It's easy to set up and integrates well with various themes, offering robust customization options for displaying delivery dates based on customer location. The user-friendly interface and reliable performance are complemented by exceptional customer support, making it a valuable tool for improving delivery transparency and service.

October 17, 2024

This app is an excellent tool for displaying shipping information clearly to users, making the entire shopping experience more transparent and smooth. I recently switched to a new theme and encountered a small issue with the app's integration. However, their support team went above and beyond to assist me. They responded quickly and worked with me to resolve the problem within just 30 minutes! The level of customer service was impressive—friendly, professional, and highly efficient. I couldn’t have asked for a better experience. If you're looking for an app that enhances your store and provides top-notch support, I highly recommend this one!

Divinus Furniture
Canada
3 days using the app
Channelwill replied October 20, 2024

Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Best regards,

Emma
EDDer Customer Support Team

November 18, 2024

nice

Besontique
Germany
Over 2 years using the app
Channelwill replied November 21, 2024

Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
EDDer Customer Support Team of Channelwill

August 1, 2024

very good service from these people

NewHall Watches
United Kingdom
28 days using the app
Channelwill replied August 5, 2024

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
EDDer Customer Support of Channelwill

July 30, 2024

funktioniert, der support reagiert schnell und effizient.

Super um den deutschen gesetzlichen Lieferzeitregelungen gerecht zu werden.

Verwende die app jetzt schon länger als ein Jahr, alles top.

Händisch-Design
Germany
Over 1 year using the app
Channelwill replied August 2, 2024

Vielen Dank, dass Sie sich die Zeit genommen haben, eine so tolle Bewertung zu hinterlassen! Wir freuen uns, dass Sie mit dem Service zufrieden sind. Solches Feedback motiviert uns, unsere Services weiter zu verbessern. Wir freuen uns sehr über Ihre freundlichen Worte.

Bitte wenden Sie sich jederzeit an uns, wenn Sie Unterstützung benötigen oder Ideen und Vorschläge haben, wie wir die Plattform weiterentwickeln können. Wir sind rund um die Uhr für Sie da.

Wir sind immer auf der Suche nach Möglichkeiten, unsere Produkte zu verbessern und für alle Benutzer nützlich zu machen.
Nochmals vielen Dank für Ihre netten Worte!

Mit freundlichen Grüßen

Emma
EDDer Kundensupport von Channelwill

January 6, 2024

Amazing app and great prices. Awesome customer support with insanely fast response (I e-mailed them and got a response within 2 minutes). Love the app and will continue to use it

PetUtopia
Netherlands
10 months using the app
Channelwill replied January 7, 2024

Thank you so much for your fantastic review! 😊 We're thrilled to hear that you find our app amazing and appreciate our great prices. 🚀 Our team is delighted to know that you had a positive experience with our customer support and that we could respond to your email within 2 minutes! ⏰ We're honored to have you as a valued user, and we look forward to providing you with continued excellence. 💙🌟 Thank you for choosing our app!

Best Regards,
Sophie|ETA Support Team

Edited July 24, 2024

Great customer service, Emma helped me resolve my issues very quickly. I highly recommend this app.

Paramedic Flash
United States
About 1 year using the app
Channelwill replied April 26, 2024

We highly appreciate your positive feedback! 😊 We're glad to hear that problems you have encountered have been resolved! If you have any further questions or concerns, feel free to reach out to us. Thank you for using the platform! 👍🚀

Best Regards,
Emma
EDDer Customer Support

February 3, 2024

Good App. But it should have inventory based EDA functionality also.

INCLUD
India
Over 1 year using the app
Channelwill replied February 5, 2024

Thank you for your positive feedback! 😊 We're thrilled to hear that you find our app good. Your suggestion about inventory-based EDA functionality is valuable, and we appreciate your input! 🚀 We're always working to improve, and your feedback helps us make the app even better. Stay tuned for updates! 🛠️✨

Best Regards,
Sophie|EDDer Team

March 13, 2024

5 stars for the support staff Nova. Super helpful and quick to address our problem!

Fortella
United States
Over 1 year using the app
Channelwill replied March 15, 2024

Thank you for your excellent rating to our Customer Support Nona. We are extremely happy to hear that she is super helpful and addressed your problem quickly! If ever you have other concerns, you can always contact our team anytime!

Best Regards,

Kim|EDDer Support Team

February 9, 2024

good app and free for the most part also has difrent features and it works well and has pre sets already made for you

GlowingAlight
United Kingdom
About 1 month using the app
Channelwill replied February 12, 2024

🌟 Thank you for your awesome review! We're thrilled to hear that you find our app good, and we're glad you appreciate the variety of features it offers. The fact that it's mostly free makes it even better! 🤑 We've worked hard to provide different presets for your convenience, and we're delighted to know it's working well for you. If you ever need assistance or have suggestions, feel free to reach out! 🚀 #HappyCustomer

Best Regards,
Sophie|EDDer Team

March 5, 2024

This app is very user-friendly and affordable. The customer service is top-notch, responding promptly to any queries. I highly recommend giving this app a try!

AIGC-DTG
Hong Kong SAR
6 months using the app
Channelwill replied March 6, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app user-friendly and affordable! As well as our customer support responsive and excellent! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
EDDer Customer Support 🌟