Reviews (294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing the shopping experience by providing clear shipping information, which builds customer trust and complies with delivery regulations. It offers customizable delivery dates based on customer location and integrates across product, cart, and checkout pages. Both free and paid plans are available. Merchants commend the quick, efficient customer support and the ease of setup.
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Bei jedem neuen Produkt kann ich dieses nicht in der leiste für produkte hinzufügen finde. Es dauert bis durch aktivieren und deaktivieren und auch durch andere Möglichkeiten das neue Produkt in der Produktauswahl erscheint.
Hallo,
Vielen Dank für Ihre Nachricht. Es tut mir leid zu hören, dass das neue Produkt nicht sofort in der Produktleiste erscheint. In einigen Fällen kann es tatsächlich eine kurze Verzögerung geben, bis das Produkt nach dem Aktivieren und Deaktivieren oder anderen Änderungen angezeigt wird.
Wir empfehlen, den Cache Ihres Browsers zu leeren oder die Seite neu zu laden, um sicherzustellen, dass alle Änderungen korrekt angezeigt werden. Falls das Problem weiterhin besteht, lassen Sie es uns bitte wissen, damit wir weiter untersuchen können.
Wir sind stets bemüht, unseren Service zu verbessern und möchten sicherstellen, dass Sie mit unserer Plattform rundum zufrieden sind. Falls es noch andere Aspekte gibt, bei denen wir Ihnen helfen können, oder wenn Sie Anregungen haben, würden wir uns sehr freuen, von Ihnen zu hören.
Danke für Ihre Geduld und Ihr Vertrauen!
Beste grüße,
Nova |EDder Support-Team
Not easy to set up but after a little trial and error it works.
Thank you for taking the time to share your experience with our app. We genuinely appreciate your review and your honest feedback about the setup process.
We understand that getting started with new software can sometimes be a bit challenging, and we’re glad to hear that with a little trial and error, you were able to get everything working smoothly. Your patience and persistence are truly commendable.
Your insights are incredibly valuable to us, as they help us identify areas where we can improve. Our team is continually working to enhance the user experience, and your feedback plays a crucial role in that process. We are committed to making our app as user-friendly as possible and ensuring that all our customers have a seamless experience from the start.
We’d love to hear more about how we can further improve your impression of our app. Your input is incredibly important to us, and we are excited to hear your suggestions. If there’s anything more we can do to assist you, please don’t hesitate to reach out.
Thank you once again for your support. We’re thrilled to have you as part of our community and look forward to continuing to meet your expectations. We will look forward to your response. All the best for your business!
Best regards,
Mariadel/EDder Support 💫
Great support
Hello There,
I hope this message finds you well. Thank you so much for taking the time to leave us a 4-star review! We’re thrilled to hear that you had a positive experience with our service. I'm reaching out to address the concerns you've raised regarding your recent experience with our product/service.
Our goal is to provide an exceptional experience for all our customers, and we would like to know which part you would like us to improve. We value your business and would like the opportunity to resolve your concerns promptly.
Please feel free to reply to this email anytime. We are here to assist you and would like to know about your thoughts and feedback.
Thank you for your support. We look forward to more valuable opportunities to better assist you.
I liked the app. It does what it promises. The customer service solution was also very handy. The team was very helpful.
Hi there,
Thank you very much for your approval and feedback! And we are so glad that we could help you! Our team always keep trying to continuously improve our app and service! And we are so glad to hear all of the users feedback and suggestions! If you have any problems or suggestions, just feel free to contact us and we will try our best to solve them and improve our app so that we can give you a better using experience!
Regards,
Allen
This is a great app that can provide my customers with an Estimated time of arrival of any and all the item they can and will purchase.
Dear Rahzchest,
Greetings! I wanted to extend my sincerest thanks for taking the time to share your feedback with us through the survey. Your input is of great value to us and helps us strive for excellence in our services.
We regret to hear that we have not met your expectations, but we are grateful for the opportunity to learn and improve. Your feedback demonstrates that there is room for growth, and we are eager to do better.
If you could kindly share with us what we could do to effectively improve your experience, it would be greatly appreciated. We are eager to hear your thoughts and suggestions.
Thank you once again for your feedback and have a wonderful day!
Sincerely,
ETA Support team
It was working great at first, however, it became all buggy and is currently not showing on one of my products. However, we are sending a support request right now! Great app still!
Thanks for your review. I just send you an email. Just to let you know, we won't show the ETA message if the product inventory is 0.
So if you want it show on the product page, please update the inventory quantity of that product.
I can't contact you through email. So let me know if anything else we can help.
It works and it's easy to figure out. I needed help customizing the placement of the eta information and customer service took care of it for me real quick like less than 10 minutes. I think her name was Anne. Really great for drop shippers you can tag etas for drop shipped products and or etas for local or domestic products. The app could use more features but for the monthly price it's a good deal.
Hi there,
Thank you for your approval. We are so glad that we can help you. Your support brings us courage to move on. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your feedback. Have a nice day~
Regard,
Anne
Guter Support! Hat klar und verständlich kommuniziert und hat mir weiter geholfen. Ich werde das App nun weiterhin testen!
Updated: I have tried several delivery estimate apps on Shopify and this one offers the most for the best price. It is also probably the easiest of the delivery apps to set up. It is the only app (I believe) that will also show the estimated delivery for each product under the item in the cart page as well as on the order history page. That is immensely helpful for customers. I've encountered a few minor issues, but customer support was more than willing to take care of them very quickly. Recommended.
Thanks for your review. Sorry for the late reply.
We have fixed the issue you mentioned. You can enable your app now. Let me know if you still need other help.
Regards
simple et efficace
Merci beaucoup pour votre avis positif ! Nous sommes ravis que notre produit soit simple et efficace pour vous. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit d'autre.
All the Best,
Belle| ETA Team