Reviews (285)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate delivery date predictions, which boost customer trust and comply with delivery regulations. It offers both free and paid plans, catering to various business sizes, and is easy to set up and integrate. The app features extensive customization options, allowing merchants to adjust delivery estimates based on customer location and display them on multiple store pages. Merchants find the app straightforward and enhancing the customer experience. The customer support team, including Emma, Nova, and Sophie, is often praised for their quick and effective responses and adjustments.

August 1, 2024

very good service from these people

NewHall Watches
United Kingdom
28 days using the app
Channelwill replied August 5, 2024

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
EDDer Customer Support of Channelwill

July 30, 2024

funktioniert, der support reagiert schnell und effizient.

Super um den deutschen gesetzlichen Lieferzeitregelungen gerecht zu werden.

Verwende die app jetzt schon länger als ein Jahr, alles top.

Händisch-Design
Germany
Over 1 year using the app
Channelwill replied August 2, 2024

Vielen Dank, dass Sie sich die Zeit genommen haben, eine so tolle Bewertung zu hinterlassen! Wir freuen uns, dass Sie mit dem Service zufrieden sind. Solches Feedback motiviert uns, unsere Services weiter zu verbessern. Wir freuen uns sehr über Ihre freundlichen Worte.

Bitte wenden Sie sich jederzeit an uns, wenn Sie Unterstützung benötigen oder Ideen und Vorschläge haben, wie wir die Plattform weiterentwickeln können. Wir sind rund um die Uhr für Sie da.

Wir sind immer auf der Suche nach Möglichkeiten, unsere Produkte zu verbessern und für alle Benutzer nützlich zu machen.
Nochmals vielen Dank für Ihre netten Worte!

Mit freundlichen Grüßen

Emma
EDDer Kundensupport von Channelwill

Edited July 24, 2024

Great customer service, Emma helped me resolve my issues very quickly. I highly recommend this app.

Paramedic Flash
United States
10 months using the app
Channelwill replied April 26, 2024

We highly appreciate your positive feedback! 😊 We're glad to hear that problems you have encountered have been resolved! If you have any further questions or concerns, feel free to reach out to us. Thank you for using the platform! 👍🚀

Best Regards,
Emma
EDDer Customer Support

May 7, 2024

Cost Effective, easy and beneficial in all means

Precision 3D Works
United States
About 1 month using the app
Channelwill replied May 9, 2024

Thank you so much for your kind words! We're thrilled to hear that you find our APP cost-effective, easy to use, and beneficial in all respects. Providing value to our users is our top priority, and we're delighted to know that our product has been able to meet your needs effectively. If you have any further feedback or suggestions for how we can continue to improve our APP, please don't hesitate to let us know. We're always looking for ways to enhance our offerings to better serve our users.

Best Regards,

Kim|EDDer Support Team

August 21, 2024

its great

Zealution
United States
About 18 hours using the app
Channelwill replied August 23, 2024

Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, we always try to improve user experience.

Feel free to contact us anytime, we are available 24/7 to provide assistance.
Thank you again!

Emma
EDDer Customer Support

May 5, 2024

good app to show estimated delivery

JAMMY BABY Netherlands
Netherlands
3 months using the app
Channelwill replied May 7, 2024

Thank you for your kind words! We're delighted to hear that you find our app helpful for showing estimated delivery times. If you have any further feedback or suggestions for how we can improve our app, please don't hesitate to let us know. We're always looking for ways to enhance our products and services to better serve our users.

Best regards,

Kim|EDDer Support Team

August 5, 2024

great tool

SellQuicky
Pakistan
19 minutes using the app
Channelwill replied August 7, 2024

Thank you very much for the nice review! 🌟 We are glad that you are happy with the APP. Your feedback is very valuable to us to keep high standards to the services that we provide to all users.

Feel free to send us a message if you require any form of support.
We're available 24/7 to provide help. 😊👍

Thanks again!

Emma
EDDer Customer Support

October 21, 2023

Great, i think the customers really appreciate having the ability to clearly see when the product would come. Also good for everyone whos starting out with a small budget since this app is free. Would recommend! And thank you for those who created it!

My Little Pets Stuff
Lithuania
3 months using the app
Channelwill replied October 22, 2023

Thank you for your wonderful review! We are so glad to hear that you found our app helpful and that it is meeting your needs. Our team works hard to provide excellent service and we appreciate your positive feedback. If you have any further comments or suggestions, please feel free to reach out to us. Thank you for recommending us and for choosing our app! 🚀🌈😊
-Sophie|Quote Team

March 13, 2024

5 stars for the support staff Nova. Super helpful and quick to address our problem!

Fortella
United States
Over 1 year using the app
Channelwill replied March 15, 2024

Thank you for your excellent rating to our Customer Support Nona. We are extremely happy to hear that she is super helpful and addressed your problem quickly! If ever you have other concerns, you can always contact our team anytime!

Best Regards,

Kim|EDDer Support Team

January 6, 2024

Amazing app and great prices. Awesome customer support with insanely fast response (I e-mailed them and got a response within 2 minutes). Love the app and will continue to use it

PetUtopia
Netherlands
10 months using the app
Channelwill replied January 7, 2024

Thank you so much for your fantastic review! 😊 We're thrilled to hear that you find our app amazing and appreciate our great prices. 🚀 Our team is delighted to know that you had a positive experience with our customer support and that we could respond to your email within 2 minutes! ⏰ We're honored to have you as a valued user, and we look forward to providing you with continued excellence. 💙🌟 Thank you for choosing our app!

Best Regards,
Sophie|ETA Support Team